Ainon Binte Mohamed ALI

• Monitor staff performance and take corrective action for improvement as appropriate.
• Uses independent judgement to select applicants for interviews and

hiring process.

• Utilize critical thinking skills in performance of duties, demonstrates understanding of technology utilized in the organization.
• Provides leadership for the effective and efficient operation of Sunlove Home.
• Mentored junior nurses in clinical skills development, fostering a positive learning environment to support professional growth.
• Assuring clinical practice is of the highest quality.
• Leads the employees in a manner which develops the employee to their optimal level of performance.
• Managing complaints and police cases for assaults / abuse
• Managing and leading all vaccinations for residents and staff of Sunlove and Surya Home
• Managing and leading the ACP team
• Lead in admission assessment for the new cases suitability to be admitted into Sunlove/ Surya Home
• Lead in collaboration with restructured hospital and polyclinic
• Improved patient care quality by implementing effective nursing administration policies and procedures.
• Ensured compliance with regulatory standards by regularly reviewing and updating nursing home policies and protocols
• Streamlined workflow processes, identifying inefficiencies and implementing targeted solutions to improve in patient care delivery.
• Collaborated with interdisciplinary teams to develop integrated care plans that addressed residents' diverse needs holistically.
• Evaluated employee performance to identify areas for improvement, providing constructive feedback and opportunities for professional development.
• Promoted a positive work environment through effective communication and mentorship program.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Performed rounds to observe care and interview staff, residents, and families.
• Coaching of Sunlove/ Surya Home healthcare attendants for ITE Skills Certificate in Healthcare (Home Care)

• Reviewed department performance and adjusted coverage to compensate for changing conditions.
• Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
• Supervised, directed and motivated high-quality performance from nursing staff.
• Produced monthly productivity reports for presentation to directors.
• Mentored and coached staff members, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
• Successfully opened and managed a COVID-19 unit, with continuous and fluid changes according to the needs of the hospital and patient demographics.
• Successfully communicated new processes for the COVID-19 unit to the staff.
• Managed continuous staffing for COVID-19 units in cooperation with all managers throughout hospital.
• Successfully communicated and implemented changing COVID-19 safety policies and procedures to staff.
• Investigated and participated in process changes to minimize readmissions.

• Oversee and manage nursing and support staff in patient care activities while maintaining high level of staff morale and professionalism.
• Directed nursing activities for the Surgical PCU, providing guidance to nurses to ensure outstanding delivery of care and optimal patient satisfaction.
• Instrumental in improving employee retention and decreasing our separation rate from 36.69% in October 2017 to rolling 12 month of 17.3% by March 2019.
• Communicated with healthcare team members to plan, implement and launch the Enhanced Recovery Pathway (ERP) project for and colorectal surgical patients.
• Launched Pulmonary Care Map pilot project for Pneumonia and COPD patients collaborating with Respiratory department in October of 2018.
• Piloted unit designated for peritoneal dialysis mid 2017.
• Fostered strong relationships with patients and colleagues, leveraging feedback and identifying opportunities to improve delivery and quality of care.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Managed nursing staff performance through coaching peers to improve competencies and patient experience criteria.
• Reported patients' status and delegated nurse assignments to achieve optimal outcomes.

• Managed all elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients.
• Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
• Orchestrated quality-driven, cost-effective care for as many as four patients each day in high acuity setting.