Hi, I’m
Aina zawani
Summary
Fun and bubbly team player with excellent interpersonal communication strengths. Quick and adaptive learner who is willing to go the extra mile. Hardworking and passionate job seeker, eager to help team achieve its goals.
Overview
3
years of professional experience
Work History
Royal One Pte Ltd
Tearista
11.2020 - Current
Job overview
- Carry out preparations for stall opening
- Taking orders and preparing drinks
- Advise customers in choosing beverages based on my knowledge of the menu
- Work with my team to achieve sales targets and customer satisfaction
- Maintain cleanliness and hygiene standards in the stall at all times
- Operate POS system and ensure the accuracy of all transactions
- Update of daily sales to HQ
- Ensure adequate stock and monitor inventory expiration dates
Tele-centre Services Pte Ltd
Call Center Agent
08.2022 - 12.2022
Job overview
- Answering inbound calls
- Providing solutions to clients
- Arranging outback calls with clients to update on their pending issue
- Preparing case log after every inbound calls
Education
Institute of Technical Education (West)Singapore
from Western Culinary
2021
East Spring Secondary SchoolSingapore
from O Levels
12.2020
Skills
- Food Preparation and Safety
- Stocking Supplies and Inventory Management
- Clean and Sanitize
- Suggestive Selling
- Serve Customer Needs
- Register Balancing
- Team Player
- Analytical Abilities
- Call Control Skills
- Customer Account Management
- Data Entry
- Call Center Operations
Affiliations
Sumo Paws (pet supplies), Singapore
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Call Center Agent
Tele-centre Services Pte Ltd
08.2022 - 12.2022
Tearista
Royal One Pte Ltd
11.2020 - Current
Institute of Technical Education (West)
from Western Culinary
East Spring Secondary School
from O Levels
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