AIDA RINA BINTE RAMLEE
Summary
I’m Aida Rina currently 23 years old. I am a hardworking and passionate job seeker with strong organizational skills eager to switch careers to create a new experience and to upgrade myself and knowledge. I am ready to take up this position and ready to help the team achieve company goals. I am a detailoriented team player with strong organizational skills. I am able to handle multiple projects simultaneously with a high degree of accuracy. I am dependable and goal-oriented. Due to the nature of my previous employments, I am committed and focused when it comes to handling stressful and difficult situations. I have also learnt to built rapport with Clients on a daily basis to instill trust in them and to ensure that they feel assured in engaging the firm for legal advices and serv
Overview
8
8
years of professional experience
Work History
Hotel Front Desk Receptionist
Value Hotel Balestier
05.2025 - 11.2025
- Guest Service & Experience: Greet guests warmly, handle check-ins/check-outs, assign rooms, and manage special requests to create a welcoming atmosphere.
- Reservations Management:Handle booking, modification, and cancellation requests efficiently.
- Financial Transactions: Process payments, verify credit cards, settle bills, and balance the cash drawer at the end of shifts.
- Communication Hub: Answer phones and emails, respond to guest inquiries regarding hotel amenities, and address complaints promptly.
- Interdepartmental Coordination: Work with housekeeping and maintenance to ensure room readiness, maintenance, and cleanliness.
- Safety & Security: Maintain security by controlling access to guest rooms and managing guest information securely
Food Delivery
Grab
01.2024 - 04.2025
- Order Fulfillment: Picking up food from restaurants or warehouse centers and ensuring it is securely packed.
- Safe Transportation: Delivering food promptly while maintaining appropriate temperatures (hot/cold) to maintain food quality.
- Navigation and Routing: Planning, optimizing routes, and using GPS tools to ensure fast delivery.
- Documentation: Verifying order accuracy against invoices and managing delivery reports.
- Customer Service: Providing professional and courteous service to customers.
- Vehicle Maintenance: Performing basic upkeep of the delivery vehicle (motorcycle, car, or bicycle).
Student Care Teacher
Alexandra Primary School
07.2023 - 12.2023
- Academic Supervision: Guiding students with daily homework, spelling, and preparation for tests.
- Student Care & Well-being: Ensuring the health, safety, and security of students, including managing transitions from school to the center.
- Activity Planning: Developing and conducting age-appropriate enrichment programmes and recreational activities, particularly during school holidays.
- Discipline & Environment: Establishing classroom rules and ensuring a conducive, clean learning environment.
- Parent Communication: Regularly updating parents on children’s development, behavior, and academic progress.
- Administrative Tasks: Handling attendance and other administrative duties as required
Attendant
Parcel Delivery Attendant
01.2022 - 06.2023
- Loading/Unloading: Assisting in packing the vehicle and unloading goods at customer sites.
- Documentation & Verification: Checking parcels against packing lists and handling delivery invoices or POD (Proof of Delivery).
- Delivery Operations: Accompanying drivers to deliver goods to homes, businesses, or retail outlets.
- Customer Service: Greeting customers and addressing queries onsite.
- Inventory Security: Ensuring all items are safe, secure, and handled with care during transit.
Temperature Screener
Recruit Express
08.2021 - 12.2021
- Temperature Screening: Using handheld thermometers or operating thermal scanners to detect fever in visitors, students, or staff.
- SafeEntry/Declaration Checks: Ensuring all visitors check in/out via mobile apps and complete health/travel declaration forms.
- Safe Management Measures: Ensuring proper mask-wearing techniques and compliance with safety rules.
- Visitor Management: Managing crowds, ushering individuals into buildings, and providing directions.
- Reporting/Admin Duties: Assisting with any other duties as assigned by supervisors, including logging data.
Grocery Picker
NTUC
02.2019 - 01.2021
- Order Fulfillment: Receiving orders via digital scanners/terminals and navigating the store to pick items efficiently.
- Quality Inspection: Checking product freshness, expiration dates, and ensuring items are undamaged.
- Packing and Labeling: Packing items securely, separating chilled/frozen/household items, and labeling them correctly for delivery or pickup.
- Inventory Management: Replenishing shelves, checking stock levels, and assisting with stocktaking.
- Substitution Management: Selecting suitable substitutes for out-of-stock items, sometimes communicating with customers for preferences.
- Cleaning and Safety: Maintaining a clean and safe workspace, including cleaning up spills or clearing packing areas.
Cashier
KFC
03.2018 - 12.2018
- Customer Service & Order Taking: Greeting customers, taking orders, and answering questions about menu items.
- Cashiering Duties: Operating POS systems to process cash, credit card, and digital transactions accurately.
- Order Assembly: Assembling food orders on trays or in bags to go.
- Cleaning & Safety: Maintaining a clean and hygienic service area, including dining room upkeep.
- Support Roles: Assisting with simple kitchen prep, packing, and, in some cases, loading/unloading stock.
Education
Balestier Hill Primary School
Balestier01-2015
Gce ‘N’ Levels -
Beatty Secondary School
01-2019
Skills
- Microsoft Office
- Microsoft Words
- Microsoft Excel
- Microsoft PowerPoint
Language
English
Written - Fluent
Spoken - Fluent
Malay
Written - Fluent
Spoken - Fluent
Timeline
Hotel Front Desk Receptionist
Value Hotel Balestier
05.2025 - 11.2025
Food Delivery
Grab
01.2024 - 04.2025
Student Care Teacher
Alexandra Primary School
07.2023 - 12.2023
Attendant
Parcel Delivery Attendant
01.2022 - 06.2023
Temperature Screener
Recruit Express
08.2021 - 12.2021
Grocery Picker
NTUC
02.2019 - 01.2021
Cashier
KFC
03.2018 - 12.2018
Balestier Hill Primary School
Gce ‘N’ Levels -
Beatty Secondary School