Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.
Overview
37
37
years of professional experience
Work History
Cashier
Marymount Service Management
04.2016 - 11.2024
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Clerk
Wang Li Xing Pte Ltd
09.2009 - 04.2015
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Production Line Leader
Polycore Optical
01.1995 - 09.2009
Set up machining, performed required maintenance and made adjustments to machines.
Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Lens Operator
Polycore Optical
06.1987 - 12.1994
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Assembled products according to changing daily work orders and specific customer needs.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Education
No Degree - O Level
Sekolah Sri Perhentian Pontian Johor
Malaysia
12-1984
Skills
Customer service excellence
Cash handling and management
Organizational abilities
Professionalism and Courtesy
Work Ethic and Integrity
Patience and Empathy
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Cashier
Marymount Service Management
04.2016 - 11.2024
Clerk
Wang Li Xing Pte Ltd
09.2009 - 04.2015
Production Line Leader
Polycore Optical
01.1995 - 09.2009
Lens Operator
Polycore Optical
06.1987 - 12.1994
No Degree - O Level
Sekolah Sri Perhentian Pontian Johor
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