Summary
Overview
Work History
Education
Skills
Certification
Marital Status
Personal Information
References
Timeline
Hi, I’m

Ahmed El Hanafi

Showroom Manager
Doha - Qatar
Ahmed El Hanafi

Summary

Dedicated individual with excellent technical, analytical and communication skills demonstrated by 17 years of experience in Automotive market. Continue to build a career with a reputable company that has advancement and development opportunities. As a Showroom Manager, I am seeking an opportunity where my excellent Educational and Development experience along with my deep interpersonal skills land me a position with your esteemed company. I am a great performer strong planner & great problem solver. Readily adapts to change, works independently & exceeds expectations. Able to juggle multiple priorities & meet deadlines without compromising quality output.

Diligent Showroom Manager known for exceeding store sales goals and coaching employees. A pleasant personality coupled with terrific marketing skills. Pursuing a new role where hard work and an understanding of merchandising displays will be highly valued.

Overview

25
years of professional experience
3
years of post-secondary education
3
Certifications
2
Languages

Work History

AlFardan Motorcycles
the Pearl

Showroom Manager
07.2010 - Current

Job overview

  • Assist Sales Manager in supervising all sales and marketing activities in the showroom
  • Achieving assigned showroom sales target, monthly, quarterly and yearly
  • Implement all marketing activities in the showroom in order to sustain market leadership and secure healthy growth rates
  • Maintain administration and relevant reporting and planning systems for the showroom in order and assist Sales Manager in issuing timely management and statistical reports
  • Analyzing market potential and sales territory
  • Planning and carrying out prospecting activities for selected target groups by direct mailing, electronic mailing and outgoing calls
  • Assist staff on how to handle difficult and complicated sales
  • Acting as contact person for VIP customers
  • Managing the Showroom and the sales team in order to maximize the sales
  • Building, establishing, and accurately maintaining the sales database
  • Assisting the Sales Executives in finalizing and closing deals
  • Presenting, explaining and clarifying, all the services provided by the dealership and the company such as the financial services, Insurance, bank offers and promotions so to be offered to the customer
  • Provide training to sales executives to improve their performance, with particular emphasis on customer follow up, product knowledge and all related items
  • Keeping up with the innovative vehicle features and its technical and optional updates
  • Knowing where the product stands among competitors and always ready to answer questions and comparisons
  • Perform a wide variety of duties to organize, coordinate and schedule Motor-Bike activities, planning and forecasting around physical calendar year.

Al Yousuf Motors (Bike & Marines Division)
Sharjah

Showroom In charge
03.2007 - 04.2010

Job overview

  • Handling showroom customers (retail- fleet- export) if required
  • Customer follow up (keeping in mind the timing of follow up)
  • Prospecting for new customers
  • Arranging showroom display units
  • Dealing with banks and finance companies in case of finance deals
  • Follow up payments collection
  • Dealing with insurance companies
  • After sales follow up and service.

Nile Style Floating Hotel
Luxor

Front Office Manager
09.1999 - 12.2002

Job overview

  • Manage Customer Service and Front Office stuff
  • Looking after all the problem with customers
  • Solving the problems that may be happened in my department
  • Making all customers satisfied from our services
  • Distributing all the services to each department
  • Collecting feedback from our clients which always great.

Education

Mansoura University
Mansoura - Egypt

Bachelor of Arts from French Language and Literature
09.1996 - 07.1999

University Overview

Skills

Bi-Lingual in English & Arabic: (Native Speaker)

Sales and marketing systems: Autoline, CDK Global

Excellent Communication, listening and Interpersonal Skills

Multi-task oriented and able to carry out duties in a fast-paced environment

Team building and Interactive Presentation Abilities

Computer Skills include: Microsoft Word, Excel and PowerPoint

Common sense and organized with mental capacity to make quick and rational decisions

Supervised inventory and placed orders to replenish low running supplies

Provided prompt, courteous service to every individual entering showroom

Sales-driven Showroom Manager talented at building exceeding customer expectations and leading effective sales teams Smart and enthusiastic and always willing to go the extra mile to make the sale

Showroom setup

Client Relationships

Generated personal sales to meet or exceed established sales goals

Liaised with marketing team to identify and develop sales and promotional events

Set goals for showroom employees and provided support and motivation to help each achieve true potential

Determined key details for showroom light fixtures, flooring and accessories

Inventory oversight

Diligent Showroom Manager known for exceeding store sales goals and coaching employees A pleasant personality coupled with terrific marketing skills Pursuing a new role where hard work and an understanding of merchandising displays will be highly valued

Drove employee engagement and guest experience through coaching, training and development

Interpersonal and written communication

Coordinated special events and promotions to showcase new products and drive sales growth

Streamlined the order processing system, reducing errors and increasing overall efficiency

Staff Management

Proactive and meticulous showroom manager with over 20 years of experience in Automotive industry Proficiencies in inventory control, sales, staff training and development Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation

Negotiation

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Certification

Egyptian Car License

Marital Status

Marital Status

Married

Personal Information

Personal Information
  • Date of Birth: 03/29/1979
  • Nationality: Egyptian

References

References
References May Be Furnished Upon Request

Timeline

Showroom Manager
AlFardan Motorcycles
07.2010 - Current
Showroom In charge
Al Yousuf Motors (Bike & Marines Division)
03.2007 - 04.2010
Front Office Manager
Nile Style Floating Hotel
09.1999 - 12.2002
Mansoura University
Bachelor of Arts from French Language and Literature
09.1996 - 07.1999
Ahmed El HanafiShowroom Manager