AHMAD S
SINGAPORE
Summary
A highly motivated, dedicated and confident self-starter, seeking to utilize acquired skills and experiences in a public service position while contributing innovative ideas to achieve professional growth and progress. contributing innovative ideas to achieve professional growth and progress.
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
22
22
years of professional experience
Work History
HIGHER PLANNING EXECUTIVE
URBAN REDEVELOPMENT AUTHORITY
01.2011 - Current
- Conducted investigation on alleged breach of planning control, processing and evaluating field inspection reports and checking for compliance with planning policies and guidelines
- Liaised with service provider on field inspection reports and making recommendations on enforcement cases
- Corresponded to the general public, ministries and other government related agencies regarding enquiries (general) on possible infringement of the Planning Act
- Managed Temporary Permissions for Change in Uses for Commercial, Industrial and Residential zoned premises under the Master Plan
- Managed general enquiries and feedback from Property Owners, Management Corporation of Strata Titles, Managing Agents, Property Agents, Tenants, Business Operators and residents on possible infringement of the regulations by URA
- Conducted interviews with stakeholders (i.e
- Owners, tenants, company representative) on possible infringements of properties within the Planning Act
- Ascertaining the stakeholder's role, took statement and issued Compound Fines in the possible infringement
- Signed and Issued Enforcement Notices and Court documents as well as providing evidence and testimony in court when necessary
- Undertook and managed Multi-Agencies Operations relating to Enforcement such as Illegal Workers' Dormitory, Anti Vice Activities in Health Centre and Outdoor Refreshment Areas
- Undertook Geylang, Marine Parade, Rochor, Sengkang, Bedok South, Bedok North, Tampines, Pasir Ris, Changi, Tuas, Tengah, Bukit Panjang, Sungei Kadut, Woodlands, Mandai, Sembawang, Simpang, Yishun, Novena, Ang Mo Kio, Bishan, Newton and Novena Planning Areas
- Assisted architects and planners in retrieving planning and consultations data through URA's Geographic Information System (GIS) and other electronic systems, assist in preparing plans, charts, presentations and analysis using GIS software (e.g
- IPlan) and / or other applications (such as AutoCAD, MS Office)
- Coordinated and assisted in reviews, presentations and meetings, as well as write minutes, papers and reports as part of department workflow
- Undertook deployment as Social Distancing Enforcement Officer during COVID-19 Circuit Breaker and Safe Opening Phases
- Selected for the pilot formation of the Accommodations Team (2019 to 2024)
- The Team was specially formed to tackle the issues of Dormitory and Short-Term Accommodations in Singapore
- Undertook Toa Payoh, Bukit Timah, Bishan, Ang Mo Kio, Newton, Novena, Woodlands, Lim Chu Kang, Choa Chu Kang, Sungei Kadut, Bukit Panjang, Bukit Batok, Mandai, Jurong West, Jurong East, Clementi, Boon Lay, Pioneer, Tengah, Tuas, Sembawang, Yishun, Simpang, Geylang and Serangoon Planning Areas
- Undertook custody of Enforcement Assets (Body Cameras, Handphones) (2023 till present)
- Appointed to be a member of Proactive Enforcement Team
- Tasks including checking of reports and disseminating the report where positive infringements were found to the respective and covering officers
- Undertook the position of officer in charge for Geylang Planning Area on all Proactive Enforcement follow up actions
- Selected for the pilot formation of the Temporary Permissions Sub team (2024)
- The Team was specially formed to tackle the issues of lapses of Temporary Development Permission in Singapore
- Undertook Bukit Merah, Marine Parade, Western Island, Southern Islands, Straits View, Marina East, Marina South, Geylang, Bukit Timah, Tanglin, Newton, Queenstown, Orchard, River Valley, Singapore River, Museum, Novena, Toa Payoh, Woodlands, Bukit Panjang, Bukit Batok, Mandai, Lim Chu Kang, Choa Chu Kang, Sungei Kadut, Tengah, Boon Lay, Pioneer, Tuas, Western Water Catchment Planning Areas
- Secretarial supports for DCEO and Group Director's Meetings
- Member of Recreational Committee (URA Group, 2012, 2017)
- Member of Recreational Committee/ Social Services (URA, 2013)
- Managed Department Assets
ASSISTANT ENGINEER
SMRT TRAINS PTE LTD
01.2008 - 01.2011
- Fully qualified in Driverless Trains Signalling Systems Course conducted by Singapore Technologies Electronics and ALSTOM
- Performed shift duties to support the running of Circle Line Signalling System and ensure equipment readiness and worthiness for revenue
- Established good rapport with other Train Operations and Maintenance Departments
- Executed Preventive and Corrective Maintenance of Signalling equipment and equipment-related issues in Operations Control Command and Signalling Equipment Room in accordance with established standard procedures and requirements to minimize equipment downtime so as to reduce impact on revenue services
- Observed good housekeeping in the production area, ensuring good safety practice and also safe custody of tools, equipment and other properties belonging to the system
- Coordinated rectifications procedures during major incidents, providing equipment status and any other assistance required to Signalling Field Services and Signalling Train Team
- Organized all Signalling Command and in turn inform the respective sections for Systems Records, Trackside & Trainborne incidents received from Maintenance Controlling Officer, Train Service Controller and Chief Controller in the Operations Control appropriate remedies to Supervisor
- Presented weekly Signalling Equipment fault statistics and reports of all serious delays
- Managed the inventory and workability state of all test equipment, tools and spares movement
- Administered compliance of Safety procedures and promoted safety awareness among the Signalling personnel
- Facilitated in proper updating of various documentations i.e
- Maintenance Checklist, Service Requests, Work Instructions, Work Order and other relevant documents
- Drafted Working Instructions, Working Specifications and Risk Assessment documents pertaining to maintenance aspects
- Witnessed project works testing and commissioning liaising with local as well as foreign subcontractors
- Inspected and Verified installation and commissioning of new equipment
- Conducted training on Driverless Train System Automatic Train Supervision (ATS) module
- Certified as First Aider
- Certified On-Job Training Trainer
- Appointed as Fire Warden and Area First Aid and Emergency Kit
- Perform all Engineering Works as assigned by Supervisor
BASE/ FIELD SERVICE TECHNICIAN
GEOSERVICES PTE LTD
01.2008
- Certified in Basic Mud Logging Course
- Supported and contributed in all installation of Mud-Logging /Well Intervention Unit equipments, computer related hardware and software on rig site and base
TECHNICAL SPECIALIST
HEWLETT-PACKARD SINGAPORE PTE LTD
01.2005 - 01.2007
- Performed shift duties to support the running of Production and handled equipment readiness and worthiness for production
- Executed Preventive and Corrective Maintenance as well as calibration of wafer fabrication machines
- Undertook the responsibilities of wafer fabrication machine ownership
- Contributed in the installation and hook-up of new equipment
- Contributed in implementing process improvement projects
- Exhibited good housekeeping in the production area, ensuring good safety practice and also safe custody of tools, equipment and other properties belonging to the Module
- Enhanced system efficiency as to ensure yield achieved is close or better than target
- Undertook a role in the Vision Taskforce for Abrasive Profiler
- Undertook the role of first responder for NIKON Smartscope
- Achieved Zero Non Conformance for workcentre
- Actively supported all Workcentre Teambuilding Events
- Member of Emergency Response Team(ERT)
- Achieved the Top Performers of ERT Year 2006
- Actively contributed and supported all Emergency Rescue drills, trainings and teambuilding
- Actively supported all Emergency Activations
COMBAT MEDIC
SINGAPORE ARMED FORCES
01.2003 - 01.2005
- Attained a Corporal Rank
- Qualified as Paramedic Level 1
- Qualified as Combat Medical Personnel
- Appointed as a Supervisor of Sickbay Department
- Reorganised and restructured the working procedures of the Sickbay Department
- Appointed as Battalion Casualty Station (BCS) 2nd In-Charge (2I/C)
- Appointed as Cardio-Pulmonary Rescue (CPR) Centre In-Charge (I/C)
- Appointed as Chairman of the USMS group
- Appointed as Manpower Allocation/Detailing 2nd In-Charge (2I/C)
- Achieved Zero Non-Conformance for Internal Quality Audit for Sickbay Department
- Achieved Zero Non-Conformance for Internal Quality Audit for Battalion Casualty Station
- Achieved the Runner-up for Best Medical Centre in Singapore Armed Forces(2005)
- Nominated for Camp Commandant Office (CCO) Best Soldier of the Month (July 2004)
- Received Unit Best Soldier of the Month Award (June 2004, August 2004, December 2004)
Education
DIPLOMA IN MECHATRONICS -
TEMASEK POLYTECHNIC
01.2002
GCE 'O' LEVEL -
BEDOK SOUTH SECONDARY SCHOOL
01.1998
GCE 'N' LEVEL -
BEDOK SOUTH SECONDARY SCHOOL
01.1998
Skills
- Able to maintain and repair electronic, electrical and mechanical equipment
- Computer hardware and software
- Proficient in various computer related software
- Able to perform PC-related hardware and software installation and troubleshooting
- Able to meet deadlines
- Proven hands-on practical skills in modifying, welding, assembly and troubleshooting on circuitries
- Competency to write effective documentation of technical procedures and reports
- Knowledge on ISO 9K, 14k and 18k duties
- Safety oriented
- Competency in people management
- Keen to learn new skills, applications, procedures and technologies quickly
- Ability to transfer knowledge, information and conduct trainings
- Function well in a team environment
- Self-motivated to work effectively without supervision
- Meticulous and always on the go for details
- Microsoft Office
- Adobe Photoshop
- AutoCAD 2000
- ProEngineering 3D Design
- SQL Server
- MATRIKON
- Photoshop
- Organisational Skills
- Risk Assessment
- Information and Evidences gathering
- Interviewing Skills
- Investigative Skills
- Adjudication
- Insolvency and Estate Administration
- Case Management and Resolution
- Engaging Public & Stakeholders
- Functional Competencies
- Communication & Collaboration
- Public Engagement
- Write Skills
- Details Oriented
- Teamwork
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Preventive Maintenance
- Field repairs
- Technical troubleshooting
- Mechanical aptitude
- Inventory management
- Technical support
- Repair and installation
- Installation and maintenance
- Hardware and software installation
- Schematic interpretation
- Route planning
- Service quality
- Fault diagnosis
- Equipment inspection
- Safety assessment
- Timely reports completion
- MS office
- Issue escalation
- Interdepartmental collaboration
- Emergency response
- Field production
- Software configuration
- Data collection
- Technical writing
- Regulatory requirements
- Verbal and written communication
- Preventative maintenance
- Mechanical background
- Work order prioritization
- Environmental safety
- Equipment documentation
- Prioritization and time management
- Equipment troubleshooting
- Equipment installation
- System repairs
- Diagnostics and troubleshooting
- Hand tools proficiency
- Customer relations
- Following safety practices
- Safety management
- Component repairs
- Excellent communication
- Repair auditing
- Feedback
- Multiple priorities management
- Reading wiring diagrams
- Device installation
- Calibration procedures
- Network connectivity
- Work order management
- Work orders
- Accountability and work ethic
- Equipment Repair
- Relationship building
- Diagnostic testing
Affiliations
- Composers and Authors Society of Singapore (COMPASS), 01/01/06, Present
- Tampines Central CC MAEC, 01/01/12, Present
- Tampines West CC MAEC, 01/01/12, Present
- Siglap South CC Performing Arts Group, 01/01/03, 12/31/12
- Siglap South CC Performing Arts Centre Malay Activities Executive Committee MAEC, 01/01/07, 12/31/07
- Bedok CC Youth Group, 01/01/97, 12/31/03
Extra-Curricular Activities
Awarded the Appreciation Award for active participation in Malay Language Society Represented and achieved 4th Placing in Nanyang Junior College National Inter-Schools Dikir Barat Competition 1997 Represented and achieved 4th Placing in Nanyang Junior College National Inter-Schools Dikir Barat Competition 1998 Represented as Finalist in Temasek Polytechnic National Inter-Schools Dikir Barat Competition 2000
National Service
COMBAT MEDIC, SINGAPORE ARMED FORCES, 01/01/03, 12/31/05, SINGAPORE, SG, Attained a Corporal Rank, Qualified as Paramedic Level 1, Qualified as Combat Medical Personnel, Appointed as a Supervisor of Sickbay Department, Achieved Zero Non-Conformance for Internal Quality Audit for Sickbay Department, Achieved the Runner-up for Best Medical Centre in Singapore Armed Forces (2005)
Other Activities Achievements
- Awarded Best Lyric Writer Award Inter School Zone (East) Dikir Barat Competition 2002
- Awarded Best Lyric Writer Award Inter CC Dikir Barat Competition @ Changi Simei CC 2005
- Awarded the Best Lyric Writer Award in Dikir Barat Competition organized by Kampung Chai Chee CC (2009)
- Awarded the Best Lyrics Award in National Dikir Barat Competition (Mega PERDANA) 2019
Hobbies and Interests
- Computers, PC-Building, Web Design, App Development, Wireless Technology, Artificial Intelligence, Engineering
- Indoor/Outdoor Sports, Arts, Music
Skills
Microsoft Office, Adobe Photoshop, AutoCAD 2000, ProEngineering 3D Design, SQL Server, MATRIKON, English, Malay/ Bahasa Malaysia, Bahasa Indonesia, Organisational Skills, Risk Assessment, Information and Evidences gathering, Interviewing Skills, Investigative Skills, Adjudication, Insolvency and Estate Administration, Case Management and Resolution, Engaging Public & Stakeholders, Communication & Collaboration, Details Oriented, Teamwork
Music, Poetry, Travel, Nature
Enjoys listening to various genre of music. Admires poetry works of Rumi, Aveccenia, Al Arabi, Al Ghazali. Looks forward to travel with my wife. Enjoys outdoor activities.
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Advanced (C1)
Timeline
HIGHER PLANNING EXECUTIVE
URBAN REDEVELOPMENT AUTHORITY
01.2011 - Current
ASSISTANT ENGINEER
SMRT TRAINS PTE LTD
01.2008 - 01.2011
BASE/ FIELD SERVICE TECHNICIAN
GEOSERVICES PTE LTD
01.2008
TECHNICAL SPECIALIST
HEWLETT-PACKARD SINGAPORE PTE LTD
01.2005 - 01.2007
COMBAT MEDIC
SINGAPORE ARMED FORCES
01.2003 - 01.2005
GCE 'O' LEVEL -
BEDOK SOUTH SECONDARY SCHOOL
GCE 'N' LEVEL -
BEDOK SOUTH SECONDARY SCHOOL
DIPLOMA IN MECHATRONICS -
TEMASEK POLYTECHNIC
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