Summary
Overview
Work History
Education
Skills
Websites
Languages
National Service
Personal Information
Additional Information
Timeline
Generic
AHMAD MISWANDI SUDIN

AHMAD MISWANDI SUDIN

Summary


Results-driven executive with demonstrated expertise in steering organizations towards growth and profitability. Adept at strategic planning, financial oversight, and operational management, ensuring optimal efficiency and stakeholder satisfaction. Strong focus on team collaboration and adaptability, with proven track record of driving projects to successful completion. Highly skilled in leadership, problem-solving, and fostering culture of excellence.

Overview

24
24
years of professional experience

Work History

Group Managing Director

Advisors Clique
12.2018 - Current
  • Reporting directly to Executive Committee, I am responsible for developing strategies and implementation for Advisors Clique Collective to achieve business objectives, assisting to streamline and provide business operations support while establishing a strong brand and enhancing customer experience.

Associate Director

AIA Group
09.2019 - 09.2020
  • Reported directly to Regional Chief Agency Officer
  • Develop Agency business in following market:


KOREA

  • Development of Quality Recruitment program and Leads Generation project to meet Country KPIs


PHILIPPINES

  • Achieved 58% growth in VoNB [2019]
  • Development of Agency Quality Recruitment program [EDP], Orphan Policy Management System and Enhanced Agency Sales Infinitive Program to grow the business


SRI LANKA

  • Achieved best quarter ANP result in Q4 2019, 67% growth in PAC ANP and ANP monthly growth in Jan & Feb 2020
  • Development of Agency Quality Recruitment program (PAC) to grow the business


Led the working committee to organize the first AIA MDRT Virtual Meeting 2020, attended by about 16,000 participants

VP, HEAD OF DISTRIBUTION MANAGEMENT DEPARTMENT

GREAT EASTERN LIFE
02.2016 - 08.2019
  • Company Overview: Singapore
  • Reported directly to MD, Regional Agency/FA and Bancassurance
  • Responsible for Distribution Support Top & Bottom Line KPIs
  • Led 6 teams of 27 staff in Agency Events & Communication, Commission & Benefits, Performance Management, Administration, Onboarding and Operations
  • Key accomplishments include

- Kickstart automation for onboarding and administration

process

- Successfully organized Agency Annual Convention

(overseas) attended by more than 1,000 delegates

- Established internal communication process and SOP

- Setting up a new Next Gen Agency office space of over

120,00 sq ft within a year

- Revised Agency welfare and benefits policy

- Mentor a Section Head to be promoted to a HOD


VP, STRATEGIC MANAGEMENT

GREAT EASTERN LIFE
09.2015 - 01.2016
  • Company Overview: Singapore
  • Reported directly to Chief Distribution Officer
  • Deployed to Bancassurance Department to support Head of Bancassurance to work on a key strategic project [FPS] with OCBC
  • Successfully kickstart the FPS program with recruitment of 100 new FPS within 6 months followed by an onboarding program

CHIEF AGENCY OFFICER

GREAT EASTERN LIFE INDONESIA
08.2013 - 08.2015
  • Company Overview: JAKARTA
  • Reported directly to President Director [CEO]
  • Responsible for

- Top Line Objectives

- Manpower Growth

- Strategic and Operational Alignment

- Agency Distribution Development


VP, HEAD OF AGENCY BUSINESS DEVELOPMENT

GREAT EASTERN LIFE
07.2011 - 08.2013
  • Company Overview: Singapore
  • Reported directly to the Chief Distribution Officer
  • Led 2 direct report teams

- Quality Management & Business Development

  • Mission: To be No. 1 Agency Distribution Channel in 2013
  • Achieved positive growth in TWP by end Q3 2013


VP, BUSINESS DEVELOPMENT

GREAT EASTERN LIFE
06.2009 - 06.2011
  • Company Overview: Singapore
  • Reported directly to the Head of Distribution Division
  • Responsible to set up a new unit

- Quality Management team

  • Projects-based accomplishments include

- Agency Span of Control guidelines

- Liaison officer for S.League sponsorship program

- Private Wealth Management set up

- Agency Leaders Business Meeting conduct

- Agency Executive Development Program


HEAD OF AGENCY

GREAT EASTERN LIFE INDONESIA
09.2008 - 06.2009
  • Company Overview: JAKARTA
  • Reported directly to the President Director (CEO)
  • Led 3 direct report Departments

- Agency Business Development

- Centre for Excellence

- Agency Support

  • Mission: To be in the top 10 Market leaders by 2013
  • Responsible for 3 KRAs for 2009:

- To achieve TWP of IDR 30 Bio

- To deliver 1,000 manpower

- To increase Activity Ratio to 15%


DIRECTOR OF AGENCIES

AIA
12.2007 - 08.2008
  • Company Overview: Singapore
  • Responsible for General Agency Management and the Sales Operations of 2 Agency Centers at AIA Alexandra (West Region) with a total force of about 1,500 Financial Services Consultants (FSCs). This includes the management of 152 Agency Managers & District Managers. (Total AIA agency force is about 4000 FSCs).
  • Managed a Team of 1 Assistant Director of Agencies (ADOA), 3 Agency Development Managers & 2 Administrative Assistants to ensure all Key Results Areas (KRAs) are met through the 1500 FSCs at the 2 Agency Centers.
  • Grew the 2007 Life Business First Year Premiums (FYP) portfolio by 36.69% and Life Business First Year Commissions (FYC) by 27.51%, ranked 1st in growth rate among 6 sales locations in AIA Singapore.
  • Achieved Top Location for Highest in growth rate (36.69% FYP & 27.51% FYC).
  • Master of Ceremony for AIA MDRT Day attended by more than 300 MDRT qualifiers.

ACTING HEAD OF AGENCY PROMOTIONS

AIA
07.2006 - 12.2006
  • Company Overview: Singapore
  • Responsible for the planning and execution of Company main events in the 2nd half of FY2006. Successful events concluded includes:

- Agency Leaders Business Meeting in Phuket, Thailand for

300 Agency Leaders (3 Days/2 Nights)

- AIA 11th Mini Convention in Sydney, Australia for more

than 1000 qualifiers

- Quarterly Agency Leaders Breakfast Meeting AIA 2007

Kick Off event for whole Agency Force of more than 3000

participants.

  • Led a Team of 2 Event Managers, 2 Graphic Designers & 1 Administrative Assistant to ensure all Company Events are executed as planned.

ASSISTANT DIRECTOR OF AGENCIES

AIA
12.2005 - 11.2007
  • Company Overview: Singapore
  • Developed & motivated 66 Insurance agency districts & units (Agency Managers) at Agency Center to meet company's sales targets. This comprised of more than 600 Financial Services Consultants (FSCs).
  • Managed a Team of 2 Agency Development Managers & 1 Admin Assistant to ensure all Key Results Areas (KRAs) were met.
  • Achieved 36.7% in Year-to-Date Growth in Life Production in years 2007.


ACTING SITE DIRECTOR

AIA
12.2004 - 05.2005
  • Company Overview: Singapore
  • Operations and Reports Management of an Agency Center – AIA Alexandra B with a total of 1,000 FSCs including 107 Agency & District Managers.
  • Managed a Team of 4 Agency Executives & 1 Administrative Assistants to ensure all Key Results Areas (KRAs) were met through the agency force at the Agency Centers.
  • Singapore

SENIOR AGENCY EXECUTIVE

AIA
03.2001 - 11.2005
  • Company Overview: Singapore
  • Meeting desired sales objective through relationship building and developing AIA agency force of 250-600 agents to bring in Life business.
  • Singapore

Education

Minor - Marketing

MICHIGAN STATE UNIVERSITY
Michigan, USA
12-1998

BACHELOR OF BUSINESS - Business Management, Human Resource Management

EDITH COWAN UNIVERSITY
Perth, Western Australia
12-1998

GCE A LEVEL - Commerce

RAFFLES JUNIOR COLLEGE
12-1993

GCE O LEVEL - Double Science

RAFFLES INSTITUTION
12-1991

PSLE -

BOON KENG PRIMARY SCHOOL
12-1987

Skills

  • BUSINESS DEVELOPMENT
  • OPERATIONS MANAGEMENT
  • RESULTS ORIENTED
  • TEAM MANAGEMENT
  • PERSONNEL MENTORING
  • REPORTS GENERATION AND ANALYSIS
  • PROJECT MANAGEMENT

Languages

ENGLISH
MALAY
BAHASA INDONESIA

National Service

Singapore, 1994-01-01, 1996-01-01, Awarded Best Cadet in Foxtrot Company during 9-month Infantry Officer Cadet Course. Recipient of Sword of Merit award.

Personal Information

  • Date of Birth: 21 July 1975
  • Nationality: Singaporean
  • Driving License: Class 2 & 3
  • Marital Status: Married

Additional Information

NATIONAL SERVICE (ARMY)

  • Served 2 years of National Service in Army Infantry
  • Awarded Best Cadet in Foxtrot Company during the 9-months Infantry Officer Cadet Course
  • Recipient of Sword of Merit Award
  • Graduated as an Army Infantry Officer


DRIVING LICENSE

  • Class 2 & 3


LANGUAGES

  • English
  • Malay
  • Bahasa Indonesia




Timeline

Associate Director

AIA Group
09.2019 - 09.2020

Group Managing Director

Advisors Clique
12.2018 - Current

VP, HEAD OF DISTRIBUTION MANAGEMENT DEPARTMENT

GREAT EASTERN LIFE
02.2016 - 08.2019

VP, STRATEGIC MANAGEMENT

GREAT EASTERN LIFE
09.2015 - 01.2016

CHIEF AGENCY OFFICER

GREAT EASTERN LIFE INDONESIA
08.2013 - 08.2015

VP, HEAD OF AGENCY BUSINESS DEVELOPMENT

GREAT EASTERN LIFE
07.2011 - 08.2013

VP, BUSINESS DEVELOPMENT

GREAT EASTERN LIFE
06.2009 - 06.2011

HEAD OF AGENCY

GREAT EASTERN LIFE INDONESIA
09.2008 - 06.2009

DIRECTOR OF AGENCIES

AIA
12.2007 - 08.2008

ACTING HEAD OF AGENCY PROMOTIONS

AIA
07.2006 - 12.2006

ASSISTANT DIRECTOR OF AGENCIES

AIA
12.2005 - 11.2007

ACTING SITE DIRECTOR

AIA
12.2004 - 05.2005

SENIOR AGENCY EXECUTIVE

AIA
03.2001 - 11.2005

Minor - Marketing

MICHIGAN STATE UNIVERSITY

BACHELOR OF BUSINESS - Business Management, Human Resource Management

EDITH COWAN UNIVERSITY

GCE A LEVEL - Commerce

RAFFLES JUNIOR COLLEGE

GCE O LEVEL - Double Science

RAFFLES INSTITUTION

PSLE -

BOON KENG PRIMARY SCHOOL
AHMAD MISWANDI SUDIN