Dedicated Senior Technician with a strong background in overseeing technical operations and mentoring staff. Recognized for exceptional problem-solving skills and commitment to improving service delivery through effective communication and teamwork.
Work History
Senior Technician
3 Years 2 Months
The British Club | 05.2023 - Current
Oversaw technical operations to ensure optimal equipment performance and maintenance schedules.
Mentored junior technicians in troubleshooting and repair processes, enhancing team capabilities.
Developed and implemented standard operating procedures for equipment usage and safety compliance.
Collaborated with management to identify and resolve workflow inefficiencies, improving service delivery.
Trained staff on new technologies and tools, fostering a culture of continuous improvement within the team.
Coordinated with vendors for procurement of technical supplies, managing inventory effectively for operations efficiency.
Monitored and enforced safety measures to mitigate hazards.
Installed new systems and parts with efficient approach.
Provided exceptional customer support, resolving technical issues quickly and efficiently.
Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Completed preventive maintenance on set schedules.
Ensured compliance with industry regulations by regularly reviewing safety procedures and conducting audits as necessary.
Tested components and systems to evaluate performance and identify concerns.
Developed strong relationships with vendors, negotiating favorable pricing terms while maintaining high-quality standards.
Managed maintenance activities, supervised staff, and inspected equipment.
Service Technician
2 Years 2 Months
MPI(SG) Pte Ltd | 02.2021 - 04.2023
Work with team to prepare docs, tools & spare parts
Perform engineering work (onboard ships) or other locations such as dismantling, maintenance, repair, overhaul & installation
Perform engineering work in the (workshop) such as dismantling, cleaning, inspection, measurement, repair, maintenance and reassembling. Including operations of balancing machine and equipment.
Sorting in and out inventory for spare parts.
Support service engineer / manager in generating inspections & service report upon completion of turbocharger servicing or other engineering work.
Co-ordinate job activities to consistently meet timeline, customer job requirements, SOPs and statutory regulations.
Junior Technican
3 Years 1 Month
The British Club | 11.2017 - 12.2020
Performed routine maintenance and repairs on club equipment to ensure operational efficiency.
Assisted in troubleshooting technical issues, improving response time for service requests.
Maintained accurate inventory of supplies, ensuring timely replenishment for daily operations.
Collaborated with team members to enhance workflow processes and reduce downtime during events.
Carry out preventive and corrective works and provide support and solutions for M&E matters
Maintain all machines, equipment, apparatus and fixtures in the Club in good operating conditions to the staff on duty
Ensure all requests for maintenance are carried out within an acceptable time frame
Perform any other duties as assigned by the management.
Assistant Technician
6 Months
Turbo Solution Pte Ltd | 08.2016 - 02.2017
Troubleshooting according to specifications and standards
Inspection and test plans and quality assurance plans to meet requirement
Assemble and Dismantle parts
Perform all other duties as required or assigned
Service Report
Auxiliary Police (Escort)
5 Months
Certis Cisco | 02.2016 - 07.2016
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.