AHMAD FADILLAH BIN HARIS
KUCHING
Summary
Highly experienced banking professional with 21 years of expertise, seeking to expand and pursue a rewarding career in other challenging fields to contribute to future country development. Friendly and adaptable, possesses remarkable leadership and program management skills. Results-oriented achiever consistently exceeding targets and driving success in fast-paced environments. Strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Collaborative approach and commitment to excellence are well-known.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Branch Manager
Bank Muamalat (M) Berhad
10.2022 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Examined customer financing applications for approvals and denials.
- Managing the branch's premises and contribute directly to the sales, profitability and business growth.
- Develop and implement sales and marketing strategies, identify potential business opportunities for the Bank's product and services.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strategize the growth of deposits, financing and fee based to increase the profitability of the branch, ensure effective management of revenue collection and expenditure control.
- Responsible for inspiring, motivating, leading, coaching and mentoring, and managing the branch team.
Branch Manager
Simpang3, Kuching
01.2015 - 11.2018
- Responsible for the overall branch profitability and branch operations efficiency
- Develop annual business budget, customer’s services and retention for the branch
- Establish and implement an annual branch sales and marketing plan to achieve targeted goals
- Participate in community events
- Directly manage the Operation Manager, and Customer Service Officer
- Accountable for branch performance on audits and compliance with the Bank's policy, standards and procedures and other regulatory requirements
- Other key area is to develop and implement effective sales & marketing strategies as well as identify market niche opportunities for the Bank's numerous products and services to ensure achievement of business targets
- Latest Branch Audit rating 2017 is Satisfactory
- In the year 2017 in recognition to major accomplishment and great achievement over the years, has been promoted to Senior Manager.
Branch Manager
Kuching Branch
05.2012 - 01.2015
- Being promoted to lead flagship branch and accountable to bring higher post total asset and profitability
- Scope of work and other duty include as per above written
- Greatest achievement at this Kuching branch whereby in October 2014, the Audit of Kuching branch has been rated an overall “Satisfactory” and made Kuching branch amongst top performer branch in the Region for the 2 consecutive years Versus financial target.
Branch Manager
Kota Samarahan Branch
05.2009 - 02.2012
- Responsible for the overall branch profitability and branch operations efficiency
- Plan, manage and oversee the overall day-to-day management of the branch towards increasing operational efficiency and profit maximization
- Develop annual business budget, customers’ services and retention for the branch
- Establish and implement an annual branch sales and marketing plan to achieve targeted goals
- Directly manage the operation manager and customer service officer
- Accountable for branch performance on audits and compliance with the Bank’s policy, standard and procedures and other regulatory requirements
- To develop and implement effective sales & marketing strategies as well as identify market niche opportunities for the Bank’s numerous products and services to ensure achievement of Business targets
- Continuously identify and secure business by developing and maintaining profitable relationships with new and existing customers
- To lead, coach and manage the branch team to achieve business objectives and optimum operational efficiency.
RFC Secretary
Bank Islam (M) Bhd
03.2005 - 07.2009
- Is appointed to be one of the Regional Secretary and be responsible to present all credit financing papers to the committee for approval
- Reviews the current practices of works and suggests workable alternatives within the area of expertise.
Assistant Manager
Bank Islam (M) Bhd
07.2004 - 05.2009
- The primary responsibility of the position is to accountable for consumer credit financing portfolio under Bank Islam Malaysia Berhad Consumer banking group
- Particularly in charged on housing and personal financing applications for East Malaysia Region
- Ensure for bank performance on audits and compliance with the bank’s policy standards and procedures and ather regulatory requirements
- Prepare credit papers for potential clients which are to be submitted to Head office for approval
- Responsible to ensure the smooth functioning of the workflows assigned.
Regional Business Support Officer
Bank Islam (M) Bhd
05.2009 - 02.2009
- Provide motivational and corrective feedback to staff as appropriate and in manner, which reinforces the Bank’s value and sets the tone on going interpersonal communication between staff
- Responsible ensure all personal financing application meeting its turn-around-time (TAT) from application submitted by customer to branch until disbursement
- To prepare Daily Disbursement Report, Total Asset Report, Daily Branch Submission Report, FCB Pending Report, & daily RFC Approval Report
- Continuously identify and secure business by developing maintaining profitable relationships with new and existing customers
- Develop and implement effective sales & marketing strategies to ensure achievement of business targets
- Lead and motivate branch staff to provide quality services at all times
- Assist Regional Head, RCBM, Branch Manager, Branch Sales Management & Human Resource on new Sales / PFE recruitment
- To provide business support to Region in overall in order to achieve business target for current financial year
- Collaborate with the Branch Managers to build and maintain long-term profitable relationships with key customers.
Credit Officer
Maybank
06.2003 - 05.2004
- Involves in banking operation particularly on loan processing sides
- Focusing On housing Loan, Personal Loan and ASB Loan applications
- Develops marketing plans and strategies with manager and colleagues on weekly and monthly basis to achieve bank’s goal and vision
- Ensure the branch target delivers quality customer service, providing customers with information and resolve banking problem with customers
- Perform personnel activities including developing, retaining and completing performance review, monitoring compensation and creating a positive team-based sales culture environment.
Education
Bachelor Degree in Bussiness Administration (Hons) -
Islamic Banking Universiti Teknologi Mara, (UiTM)
01.2002
Diploma in Banking Studies -
Universiti Teknologi Mara (UiTM) Sarawak Campus
01.2000
SPM -
Sekolah Menengah Kerajaan Agama, Miri
01.1996
Sekolah Rendah Sayed Othman Miri
01.1991
Skills
- Computer literate and very familiar with all the necessary computer software such as Microsoft Word, Excel and PowerPoint
- Highly professional in administration works Provide a roadmaps to improve performance
- Able to do proper planning and develop strategies which can be implemented to achieve target
- Able to do multi tasks, mature and pleasant personality
- Self-motivated with good team work skills
- Hard worker, Involvement in extracurricular activities has taught me the importance of setting priority in my work, leisure and studies so I can maintain quality performance in all areas
- Strong team-builder Creates a feeling of belonging in team
- Encourages team unity through sharing of information and expertise, working together to solve problems and putting team success first
- Inspires colleagues to higher level of performance
Certification
- Malaysian Certificates Education (SPM), 1996
- Mock Trading, Seminar in Banking and Finance, 2001
- Seminar “Perbankan Islam”, 2002
- Credit Conference 2007 (Port Dickson), 2007
- AKPK Talk Programmed, 2011
- Shaping Future Leaders through Operational Excellence, 2011
- Service Excellence Programme, 2012
- In Relationship Approach to Selling, 2013
- Seven Habits Extraordinary People, 2014
Accomplishments
- Received certificate for teambuilding and leadership skills from Maybank management.
- Received certificate of completion for effective credit proposal writing skills from Institute Bank-bank Malaysia (IBBM).
- Received certificate in accordance to all the necessary in-house training provided by Bank Islam (M) Bhd as well as Institute Bank-bank Malaysia (IBBM) and Bank Negara Malaysia(BNM)
- Award appreciation letter for excellent performance in unit trust loans from Maybank group.
- Holding a license for Federation of Investment Managers Malaysia (FIMM)
- Managed to achieve the Audit rating to Satisfactory benchmark for the 3 branches during the period of my supervision for the year 2010-2017.
- Has turn-around the Kota Samarahan / Kuching and Simpang 3 Branch to a greater level becoming a performing branch after took over.
- One of the high achiever Nationwide for Bank Islam Structure Investment product (Al Ziyad NID-I) has qualify me to be on board for Beijing Trip in the year 2010.
- Over the years, has achieved a lot of “High Achievers Award” on Consumer Banking products and has qualify me to go many oversea bank trips such as Asean Countries and London trip 2018
- Record for Total Assets for the last 3 years in Simpang 3 branch is tremendously on the increasing trends. Fy ended 2015 Total Asset was recorded at RM 38,982,476, Fy ended 2016 Total Asset recorded achieved at RM 61,728,911 and Fy ended 2017 Total Asset recorded increased to RM 65,458,982
Miscellaneous
Yes, Negotiate Upon interview
References
- En. Mohamed Faizal Shah Bin Ali, Pengarah Jabatan Komunikasi Komuniti, Zon Sarawak, Kementerian Komunikasi, @ 019 819 9806, faizalshah@komunikasi.gov.my
- En.Mohammad Nazib Bin Pabeli, Timbalan Pengarah (Pentadbiran & Usahawan), GiatMara Sarawak, @ 014 881 0888, nazib@giatmara.edu.my
Personal Information
- IC Number: 790917-13-5695
- Place of Birth: Kuching
- Ethnicity: Malay
- Date of Birth: 09/17/79
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
- Religion: Islam
Timeline
Branch Manager
Bank Muamalat (M) Berhad
10.2022 - Current
Branch Manager
Simpang3, Kuching
01.2015 - 11.2018
Branch Manager
Kuching Branch
05.2012 - 01.2015
Regional Business Support Officer
Bank Islam (M) Bhd
05.2009 - 02.2009
Branch Manager
Kota Samarahan Branch
05.2009 - 02.2012
RFC Secretary
Bank Islam (M) Bhd
03.2005 - 07.2009
Assistant Manager
Bank Islam (M) Bhd
07.2004 - 05.2009
Credit Officer
Maybank
06.2003 - 05.2004
Bachelor Degree in Bussiness Administration (Hons) -
Islamic Banking Universiti Teknologi Mara, (UiTM)
Diploma in Banking Studies -
Universiti Teknologi Mara (UiTM) Sarawak Campus
SPM -
Sekolah Menengah Kerajaan Agama, Miri
Sekolah Rendah Sayed Othman Miri
- Malaysian Certificates Education (SPM), 1996
- Mock Trading, Seminar in Banking and Finance, 2001
- Seminar “Perbankan Islam”, 2002
- Credit Conference 2007 (Port Dickson), 2007
- AKPK Talk Programmed, 2011
- Shaping Future Leaders through Operational Excellence, 2011
- Service Excellence Programme, 2012
- In Relationship Approach to Selling, 2013
- Seven Habits Extraordinary People, 2014
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