Summary
Overview
Work History
Education
Skills
LANGUAGES
References
Timeline
Generic
AHMAD ZAHID

AHMAD ZAHID

Punggol

Summary

A team player with over 10 years of experience in customer facing and managing the operations centre and about 1 year of experience in the air cargo industry, managing several stakeholders. Looking for a mid-career switch and ready to contribute to a dynamic team in a new industry.

Overview

19
19
years of professional experience

Work History

Private Hire Driver

Grab
05.2025 - Current
  • Navigated city routes efficiently, ensuring timely pick-up and drop-off for clients.
  • Maintained high standards of vehicle cleanliness and customer service during rides.
  • Utilized GPS technology to optimize travel routes and reduce wait times.
  • Enhanced customer satisfaction through polite and professional interactions during trips.
  • Adhered to traffic regulations and safety protocols while transporting passengers.

Solutions & Deployment Engineer

Speedcargo Technologies Pte Ltd
01.2024 - 03.2025
  • Developing new process that integrates solutions into customers’ process globally
  • Manage customers’ expectations and ensure timeline is met
  • Training of end users and ensuring the adoption of the new product
  • Travel to meet customers
  • Post deployment tracking

Ground Response Force

Singapore Police Force
01.2009 - 01.2024
  • Frontline policing which also includes community policing
  • Oversee the incidents during shift and ensure timely response (Operations Centre)
  • To manage Person-in-Custody

IT Support Engineer

Antlabs Pte Ltd
01.2007 - 01.2009
  • To maintain the free internet kiosk (Wireless@SG) at Singapore Changi Airport, transit area
  • To provide on-site and phone technical support to end users
  • Liaise with CAAS event management

Education

Diploma - Internet Computing

Temasek Polytechnic
01.2004

GCE 'O' Levels - undefined

Hai Sing Catholic School
01.2000

Skills

  • Public Relations
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking

LANGUAGES

English (Fluent)
Malay (Fluent)

References

Elango, Gopalan, Team Leader, SPF, elango_gopalan@spf.gov.sg, +65 9817 6282, SPF

Timeline

Private Hire Driver

Grab
05.2025 - Current

Solutions & Deployment Engineer

Speedcargo Technologies Pte Ltd
01.2024 - 03.2025

Ground Response Force

Singapore Police Force
01.2009 - 01.2024

IT Support Engineer

Antlabs Pte Ltd
01.2007 - 01.2009

GCE 'O' Levels - undefined

Hai Sing Catholic School

Diploma - Internet Computing

Temasek Polytechnic

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AHMAD ZAHID