Summary
Overview
Work History
Education
Skills
Bowling
Timeline
Generic

Ahmad Khairul

Summary

Proven to enhance guest experiences and streamline service delivery at Hilton Hotel and ActiveSG, I leverage Microsoft Excel for operational efficiency and embody a strong work ethic. With expertise in cash handling and a team player mentality, I consistently uphold cleanliness standards, contribute to significant improvements in workplace safety and customer satisfaction. With an engaging personality and flexible approach, I am able to work well in teams.

Overview

4
4
years of professional experience

Work History

Floor Staff

Turkish Istanbul SG Restaurant
10.2020 - 01.2021
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.

Chef Assistant

SSA Culinary Institute
10.2021 - 12.2022
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Picked up new teaching techniques and kept a cheerful approach with the students.

Service Ambassador

ActiveSG
01.2022 - Current
  • Provided exceptional service for improved guest experiences and increased repeat business.
  • Utilized knowledge of product offerings and promotions to recommend appropriate solutions based on customer requirements.
  • Coordinated closely with other departments to address any gaps in the overall service experience effectively.
  • Streamlined processes for efficient service delivery, reducing wait times for clients.

Bellhop

Hilton Hotel
09.2023 - Current
  • Provided exceptional customer service by addressing guest concerns promptly and efficiently.
  • Efficiently transported luggage to designated areas in a timely manner, minimizing wait times for guests during peak hours.
  • Demonstrated professionalism in all interactions with both guests and colleagues, upholding the hotel brand standards consistently.
  • Facilitated smooth communication between guests and hotel services, coordinating special requests or accommodations as needed.

Education

Diploma - Business Administration

Singapore Polytechnic
Singapore
04.2025

GCE 'O' Level - Secondary School

Temasek Secondary School
Singapore
12.2021

PSLE - Primary School

Fengshan Primary School
Singapore
12.2017

Skills

  • Street Smart

  • Microsoft Excel

  • Strong Work Ethic

  • Patience and composure

  • Team player mentality

  • Reliability and punctuality

  • Patience and Empathy

  • Cash handling expertise

  • Workplace Safety

  • Cleanliness and hygiene

Bowling

I have been bowling since 2022, within a short period of time, I am able to hone my skills and represented my school in the Polite Games. Additionally, I have been to competitions around Asia including Hong Kong, Indonesia and Malaysia. Under the Youth Age Group, I'm looking to represent Singapore in the near future when the Opportunity comes

Timeline

Bellhop

Hilton Hotel
09.2023 - Current

Service Ambassador

ActiveSG
01.2022 - Current

Chef Assistant

SSA Culinary Institute
10.2021 - 12.2022

Floor Staff

Turkish Istanbul SG Restaurant
10.2020 - 01.2021

Diploma - Business Administration

Singapore Polytechnic

GCE 'O' Level - Secondary School

Temasek Secondary School

PSLE - Primary School

Fengshan Primary School

Similar Profiles

CREATE PROFILE
Ahmad Khairul