AGNES ANNALIZA S. BENABAYE
Dubai
Summary
Dedicated Office professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.
Dependable and quick-learning team player with effective communication and organization skills.
Composed under pressure, people oriented with great interpersonal skills. Enjoys working in teams with a penchant to learning.
Knowledgeable in Microsoft Office tools such as Excel, Word and Powerpoint with a very good command on spoken and written English in tandem with Tagalog.
Organized scheduler well-versed in all aspects of administrative support.
Overview
5
5
years of professional experience
Work History
EXECUTIVE ADMIN CUM RECEPTIONIST
MAPLE ENGINEERING CONSULTANTS
11.2022 - 01.2024
- Managing professional and personal calendar events for CEO.
- Undertaking tasks of receiving calls, setting up meetings from either client or suppliers and routing correspondences.
- Providing administrative support to the team and ensured smooth operations with effective communication within the organization and relevant individuals.
- Managing day to day incoming and outgoing documents and ensure its timely completion
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
OFFICE ADMINISTRATION (Part time)
I-CELL TELECOM LLC
07.2022 - 11.2022
- Preparing, organizing and storing information in paper and digital form.
- Coordinate and oversee all office activities.
- Ensure adherence to relevant company procedures and policies.
- Dealing with queries on the phone and by email
- Research and preparation of reports as much as possible.
- Submit timely reports and prepare presentations/proposals as assigned.
- Attention to details.
CASHIER
MANTOUSHE LEBANESE FUSION RESTAURANT
01.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
- Grilled and prepared food as necessary.
- Strong customer service skills.
- Proficient cashier and clerical skills.
- Helped with other tasks as needed including managing shelves and keeping the store clean.
HOSTESS
PAUL’S CAFÉ & RESTAURANT
07.2019 - 10.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Bachelor of Science - Hotel And Restaurant Management
Lourdes College
Cagayan De Oro City, Philippines03.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Scheduling appointments
- Office Administration
- Document Management
- Clerical Support
- Professional Demeanor
City
Dubai
State
United Arab Emirates
Profile
Status - Single
Age - 30 years
Date of birth - 09/14/93
Country of Citizenship - Philippines
Nationality - Filipino
Visa Status - Visit Visa
Street
Al Barsha 1st
Timeline
EXECUTIVE ADMIN CUM RECEPTIONIST
MAPLE ENGINEERING CONSULTANTS
11.2022 - 01.2024
OFFICE ADMINISTRATION (Part time)
I-CELL TELECOM LLC
07.2022 - 11.2022
CASHIER
MANTOUSHE LEBANESE FUSION RESTAURANT
01.2020 - 07.2022
HOSTESS
PAUL’S CAFÉ & RESTAURANT
07.2019 - 10.2019
Bachelor of Science - Hotel And Restaurant Management
Lourdes College
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