Agnes Lim
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
9
9
years of professional experience
Work History
Part Time Barista
Starbucks Singapore
11.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized the shops
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Prepare and warm up other other food items for customer
Human Resources Cum Admin Assistant
Han's (S) Pte Ltd
03.2022 - 05.2022
- Arrange and contact candidate for their interviews
- Prepare documents for candidates that joined the company
- Preparing Letter Of Acceptance (LOA) to the candidates
- Apply/renew work permits
- Doing ad-hoc duties as assigned by manager
Admin Assistant
Yishun Towing
11.2021 - 03.2022
- Communicate with driver for their outstanding Work Order forms that has not yet been submitted
- Create SMS format using Microsoft Excel
- Scanning of Work Order into the systems
- Collect and sort all the work orders
Patient Service Associate
KK Women's And Children's Hospital
09.2019 - 09.2021
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
- Managed multiple phone lines, addressing patient inquiries and directing calls to appropriate departments as needed
- Assist doctor in the reporting room
- Retrieve / sent patient file to file management department
- Import patients file into the system
Full Time Barista
Starbucks Singapore
03.2015 - 09.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized the shops
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Prepare and warm up other other food items for customer
Education
GCE N Level -
First Toa Payoh Secondary School
Singapore NITEC - Business Services
ITE College Central
Singapore 12.2023
Skills
- Opening and Closing Duties
- Soft Selling
- Cash Handling
- Up-Selling
- Office Administration
- Filing
- Document Control
- Letter Preparation
- Mail Handling
Timeline
Part Time Barista
Starbucks Singapore
11.2022 - Current
Human Resources Cum Admin Assistant
Han's (S) Pte Ltd
03.2022 - 05.2022
Admin Assistant
Yishun Towing
11.2021 - 03.2022
Patient Service Associate
KK Women's And Children's Hospital
09.2019 - 09.2021
Full Time Barista
Starbucks Singapore
03.2015 - 09.2019
GCE N Level -
First Toa Payoh Secondary School
NITEC - Business Services
ITE College Central
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