Agnes Kong
Summary
1) Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
2) Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
Work History
Sales Executive
DOTS TECHNOLOGY & TRADING PTE LTD
2022.02 - 2023.10
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Admin Assistant
ARF (Asia Pacific) Pte Ltd
2019.04 - 2020.09
- Answered multi-line phone system, routing calls, delivering messages to colleagues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems and the insurance documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships via emails.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Human Resource Assistant
Jinchoon Civil Engineering Pte Ltd
2018.04 - 2019.09
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Arranged travel documents, work permits and training programs for foreign workers.
Education
Diploma in Business Practice
REPUBLIC POLYTECHNIC (2019-2022) (2.5 YEARS)
9 Woodlands Ave 9, Singapore 7389642022
Higher Nitec Human Resource Skills
ITE COLLEGE EAST - (2014-2016) (2 YEARS)
10 Simei Ave, Singapore 4860472016
ITE IN OFFICE SKILLS
ITE COLLEGE EAST (2013-2014) (1 YEARS)
10 Simei Ave, Singapore 4860472014
N LEVEL
WOODLANDS RING SECONDARY SCHOOL (2009-2012)
10 Woodlands Ring Rd, Singapore 7382392012
PSLE
WOODLANDS RING PRIMARY SCHOOL (2002-2008) (6 YEAR)
11 Woodlands Ring Rd, Singapore 7382402008
Skills
- Cold-calling
- Closing Techniques
- Product Promotions
- Upselling expertise
- Employee Guidance
- Customer Service
- Strong Communication and Interpersonal Skills
Languages
English
Advanced (C1)
Chinese (Mandarin)
Elementary (A2)
Timeline
Sales Executive
DOTS TECHNOLOGY & TRADING PTE LTD
2022.02 - 2023.10
Admin Assistant
ARF (Asia Pacific) Pte Ltd
2019.04 - 2020.09
Human Resource Assistant
Jinchoon Civil Engineering Pte Ltd
2018.04 - 2019.09
Diploma in Business Practice
REPUBLIC POLYTECHNIC (2019-2022) (2.5 YEARS)
Higher Nitec Human Resource Skills
ITE COLLEGE EAST - (2014-2016) (2 YEARS)
ITE IN OFFICE SKILLS
ITE COLLEGE EAST (2013-2014) (1 YEARS)
N LEVEL
WOODLANDS RING SECONDARY SCHOOL (2009-2012)
PSLE
WOODLANDS RING PRIMARY SCHOOL (2002-2008) (6 YEAR)
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