Summary
Overview
Work History
Education
Skills
Summary - Objective
Timeline
Generic

Agnes Cheah

Senior Ophthalmic Technician

Summary

  • Computer literate and internet savvy
  • Professional communication skills, Superior attention to detail, calm under pressure, proactive and confident.
  • Outstanding ability to develop and maintain constructive and cooperative working relationships with individuals at all levels of the organization.
  • Proficient with Microsoft Office programs.

Overview

16
16
years of professional experience
4
4
Languages

Work History

Senior Ophthalmic Technician

Ng Teng Fong General Hospital
03.2014 - Current
  • Performs initial patient examinations, ophthalmic testing procedures and assists physician with related examinations/procedures as directed
  • Performs clerical, stocking, maintenance and other related duties
  • Assists with training new technicians
  • Provide ophthalmic investigation services to patients, including perimeter (HVF and GVF), optical coherence tomography, retinal/disc tomography, ophthalmic photography and corneal topography
  • Perform ophthalmic photography (fluorescein angiography, external photos and anterior segment photos)
  • Provides safe and effective patient/family care
  • Maintains a safe environment for patients, families, visitors and employees
  • Participate in department operations i.e workflow improvement, hospital planning, department roster, eye screening and eye health talks.

Patient Service Associate

AsiaMedic Limited
03.2012 - 02.2014
  • Responsible for registration of patients and booking of appointments
  • Perform billing and charging duties, collect cash payment and ensure that it is securely kept
  • Ensure that all patients' enquiries are attended to
  • Responsible for managing consignment items
  • Prepare daily statistics and daily cash collection summary
  • Ensure general tidiness of the reception area
  • Responsible for ordering non-medical consumables (e.g
  • Stationery)
  • Responsible for limo service arrangement.

Patient Service Associate

Alexandra Hospital
03.2010 - 02.2012
  • Assist in communicating basic health promotion
  • Prepare the consultation room and assist the Clinicians with basic care duties
  • Provide financial counseling
  • Ensure that all patients' enquiries are attended to
  • Ensure that all case notes and X-rays are available for the patients
  • Provide chaperone assistance and prepare consultation documents
  • Explain procedures to patients.

Patient Service Associate

National Unversity Hospital
04.2009 - 02.2010
  • Responsible for registration of patients and booking of appointments
  • Perform billing and charging duties, collect cash payment and ensure that it is securely kept
  • Ensure that all patients' enquiries are attended to
  • Ensure that all case notes are available for the doctors and/or nursing staff before start of any procedure
  • Responsible for managing consignment items
  • Prepare daily statistics and daily cash collection summary
  • Ensure general tidiness of the reception area
  • Responsible for ordering non-medical consumables (e.g
  • Stationery).

Public Relations Trainee

Sin Chew Media Corporation Bhd
06.2008 - 09.2008
  • Assisted Senior Public Relations Executive to maintain good customer relations through providing necessary information required by publics
  • Translate documents assigned by Public Relations Manager
  • Assisted Senior Public Relations in events
  • Greeted visitors and handled their requests
  • Prepared agendas and collected materials for corporate meetings
  • Prepared and edited all correspondence and documents for management
  • Filed and retrieved all corporate documents and reports
  • Quickly and accurately responded to incoming phone calls.

Education

Professional Certificate of Ophthalmic Technician - undefined

Duke-NUS Graduate Medical School Singapore

Bachelor of Mass Communications - Public Relations

University Tunku Abdul Rahman

Bachelor's Degree in Mass Communications - undefined

University Tunku Abdul Rahman

Skills

Communication

Summary - Objective

Executive position focused on performing a variety of high-level projects in support of organizational.

Timeline

Senior Ophthalmic Technician

Ng Teng Fong General Hospital
03.2014 - Current

Patient Service Associate

AsiaMedic Limited
03.2012 - 02.2014

Patient Service Associate

Alexandra Hospital
03.2010 - 02.2012

Patient Service Associate

National Unversity Hospital
04.2009 - 02.2010

Public Relations Trainee

Sin Chew Media Corporation Bhd
06.2008 - 09.2008

Professional Certificate of Ophthalmic Technician - undefined

Duke-NUS Graduate Medical School Singapore

Bachelor of Mass Communications - Public Relations

University Tunku Abdul Rahman

Bachelor's Degree in Mass Communications - undefined

University Tunku Abdul Rahman
Agnes CheahSenior Ophthalmic Technician