Agnes Cheah
Senior Ophthalmic Technician
Summary
- Computer literate and internet savvy
- Professional communication skills, Superior attention to detail, calm under pressure, proactive and confident.
- Outstanding ability to develop and maintain constructive and cooperative working relationships with individuals at all levels of the organization.
- Proficient with Microsoft Office programs.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Senior Ophthalmic Technician
Ng Teng Fong General Hospital
03.2014 - Current
- Performs initial patient examinations, ophthalmic testing procedures and assists physician with related examinations/procedures as directed
- Performs clerical, stocking, maintenance and other related duties
- Assists with training new technicians
- Provide ophthalmic investigation services to patients, including perimeter (HVF and GVF), optical coherence tomography, retinal/disc tomography, ophthalmic photography and corneal topography
- Perform ophthalmic photography (fluorescein angiography, external photos and anterior segment photos)
- Provides safe and effective patient/family care
- Maintains a safe environment for patients, families, visitors and employees
- Participate in department operations i.e workflow improvement, hospital planning, department roster, eye screening and eye health talks.
Patient Service Associate
AsiaMedic Limited
03.2012 - 02.2014
- Responsible for registration of patients and booking of appointments
- Perform billing and charging duties, collect cash payment and ensure that it is securely kept
- Ensure that all patients' enquiries are attended to
- Responsible for managing consignment items
- Prepare daily statistics and daily cash collection summary
- Ensure general tidiness of the reception area
- Responsible for ordering non-medical consumables (e.g
- Stationery)
- Responsible for limo service arrangement.
Patient Service Associate
Alexandra Hospital
03.2010 - 02.2012
- Assist in communicating basic health promotion
- Prepare the consultation room and assist the Clinicians with basic care duties
- Provide financial counseling
- Ensure that all patients' enquiries are attended to
- Ensure that all case notes and X-rays are available for the patients
- Provide chaperone assistance and prepare consultation documents
- Explain procedures to patients.
Patient Service Associate
National Unversity Hospital
04.2009 - 02.2010
- Responsible for registration of patients and booking of appointments
- Perform billing and charging duties, collect cash payment and ensure that it is securely kept
- Ensure that all patients' enquiries are attended to
- Ensure that all case notes are available for the doctors and/or nursing staff before start of any procedure
- Responsible for managing consignment items
- Prepare daily statistics and daily cash collection summary
- Ensure general tidiness of the reception area
- Responsible for ordering non-medical consumables (e.g
- Stationery).
Public Relations Trainee
Sin Chew Media Corporation Bhd
06.2008 - 09.2008
- Assisted Senior Public Relations Executive to maintain good customer relations through providing necessary information required by publics
- Translate documents assigned by Public Relations Manager
- Assisted Senior Public Relations in events
- Greeted visitors and handled their requests
- Prepared agendas and collected materials for corporate meetings
- Prepared and edited all correspondence and documents for management
- Filed and retrieved all corporate documents and reports
- Quickly and accurately responded to incoming phone calls.
Education
Professional Certificate of Ophthalmic Technician - undefined
Duke-NUS Graduate Medical School Singapore
Bachelor of Mass Communications - Public Relations
University Tunku Abdul Rahman
Bachelor's Degree in Mass Communications - undefined
University Tunku Abdul Rahman
Skills
Communication
Summary - Objective
Executive position focused on performing a variety of high-level projects in support of organizational.
Timeline
Senior Ophthalmic Technician
Ng Teng Fong General Hospital
03.2014 - Current
Patient Service Associate
AsiaMedic Limited
03.2012 - 02.2014
Patient Service Associate
Alexandra Hospital
03.2010 - 02.2012
Patient Service Associate
National Unversity Hospital
04.2009 - 02.2010
Public Relations Trainee
Sin Chew Media Corporation Bhd
06.2008 - 09.2008
Professional Certificate of Ophthalmic Technician - undefined
Duke-NUS Graduate Medical School Singapore
Bachelor of Mass Communications - Public Relations
University Tunku Abdul Rahman
Bachelor's Degree in Mass Communications - undefined
University Tunku Abdul Rahman
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