AGHA IJLAL HAIDER QIZALBASH
Summary
Results oriented and motivated professional. Possesses strong analytical and problem solving skills. Apply new procedures quickly using strong observation, self motivation, good teamwork, communication and paying attention to details. Committed to delivering high-quality outcomes. Eager to contribute and thrive in a dynamic and challenging work environment. Organized Executive Manager bringing diverse experience in customer service, business management and project coordination. Well-versed in effective communication and relationship building. Proven history of successfully engaging with clients and business audiences. Technologically adept with passion for innovation and creative business solutions.
Overview
13
13
years of professional experience
Work History
Executive Manager
Mars Traders Sg Mr Pte Ltd
10.2022 - Current
- Communicate with customers and vendors positively with particular attention to problem resolution.
- Process vital documentation, e-mail correspondence with clients and make invoices and packing lists.
- Bring in new business connections and revenue generation opportunities.
- Research industry and marketplace trends to enhance sales techniques and meet customer needs.
- Communicate with vendors and partners to negotiate prices and reduce costs.
- Warehouse management including keeping track of inventory, spacing and racking, and also driving forklift and lorry if and when required.
- Shipping line arrangements including correspondence with shipping company and arrangement for loading and unloading.
- Acquired new customers through improved conversion techniques such as email follow-up messages and managing e-commerce platforms.
- Acquired 50 new customers through improved conversion techniques such as email follow-up messages
Purchasing Representative
Wadi Al Oud Facility management services
04.2022 - 10.2022
- Determining purchase needs, product quality and prices of kitchen supplies determined by chef for event.
- Conducted research, identifying potential vendors and better pricing options.
- Maintained documentation for all purchases.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Worked well in team setting, providing support and guidance
Content Moderator
HRSG
03.2020 - 03.2022
- Worked with HRSG's client "Bigo Pakistan" in their content security department
- Key Responsibilities: Primary task was Group Chat Patrolling for sensitive and reported groups and accounts in Bigo application updated by AI software portal, recording evidences using recording software on and save record on 'Google Sheets'.
- Secondary task was providing backup to agents inspecting voice clubs and voice rooms of Bigo application on AI software.
- Banning and removing content that went against community guidelines using AI software.
- Suggested improvements to content to enhance quality and accuracy
Assistant operations Manager
The Resource Management
02.2011 - 03.2020
- Started working as business development associate.
- Key responsibilities were: -Generating new business leads by creating client awareness by sending promotional material
- Contacting and following up on potential clients
- Identify and close sales opportunities with targeted clients
- Promoted to Assistant operations manager in 2016 and key responsibilities included: Assisting operations manager in supervising daily activities of staff to ensure efficiency.
- Ensuring customer service is up to mark for inquiries from customers on selling platforms.
- Counter checking phone calls that agents make to customers informing them of new products and services.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
Education
Fundamentals Of Digital Marketing -
Google
Online2022
M.A - International Relations
University of Sargodha
Pakistan 2018
B.A - journalism and education
University of Sargodha
Pakistan 2015
ACCA MSER - Accounting And Finance
SKANS
PAKISTAN2010
Intermediate - Pre-engineering
Garrison Cadet College
PAKISTAN2008
Matriculation - Science
Garrison Cadet College
PAKISTAN2006
Skills
- Business Administration
- Digital Marketing
- Sales
- Wordpress
- Microsoft Excel,Word,Powerpoint
- Business Growth Initiatives
- Purchasing and Planning
- Sales Promotion
- Customer Engagement
- Operations Management
- Service Delivery Management
- Warehouse Management
Additional Information
- Scuba Diving(PADI OPEN WATER LICENSE), Driving (Class 3 Singapore driving license) License # M4279935U and Forklift Operator
Languages
English
Upper intermediate (B2)
Persian
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Pushto
Intermediate (B1)
Punjabi
Intermediate (B1)
Timeline
Executive Manager
Mars Traders Sg Mr Pte Ltd
10.2022 - Current
Purchasing Representative
Wadi Al Oud Facility management services
04.2022 - 10.2022
Content Moderator
HRSG
03.2020 - 03.2022
Assistant operations Manager
The Resource Management
02.2011 - 03.2020
Fundamentals Of Digital Marketing -
Google
M.A - International Relations
University of Sargodha
B.A - journalism and education
University of Sargodha
ACCA MSER - Accounting And Finance
SKANS
Intermediate - Pre-engineering
Garrison Cadet College
Matriculation - Science
Garrison Cadet College
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