AGATHA AMBIGA FERNANDEZ
Summary
Dedicated and compassionate nurse with proven ability to provide patient care in fast-paced environment. Calm and level-headed when handling high-stress situations. Uses strong communication skills and humor to develop professional relationships with patients and families. Team oriented and reliable with expert healthcare knowledge and sound clinical judgment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Nurse Clinician
Raffles Hospital - 24HR ACUTE & CRITICAL CARE
08.2019 - Current
- Promoted a culture of safety within the healthcare facility through proactive risk assessments and effective communication with interdisciplinary teams.
- Developed educational materials for patients, caregivers, and staff to enhance understanding of disease management strategies and self-care techniques.
- Improved patients' recovery times by providing comprehensive discharge education and follow-up care instructions.
- Supported families through challenging situations involving ethical dilemmas and end-of-life decision making, providing guidance and resources based on best practices in nursing ethics.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Acted as a liaison between medical providers, case managers, social workers, and insurance companies to ensure seamless coordination of services for patients with complex needs.
- Contributed to the development of policies, procedures, and clinical guidelines within the organization to ensure consistent delivery of high-quality nursing care.
- Enhanced patient care by consistently updating and implementing evidence-based nursing practices.
- Optimized workflow efficiency by analyzing current processes and suggesting improvements based on best practices in nursing care delivery.
- Participated in ongoing professional development opportunities, staying current with advancements in nursing practice and sharing newly acquired knowledge with colleagues.
- Reduced medication errors by developing a standardized medication administration process for the nursing team.
- Led quality improvement initiatives to reduce hospital-acquired infections, contributing to safer patient environments.
- Assisted in roster making and made necessary changes timely.
- Assisted Nursing Education team with Emergency Nursing Course for the nurses from all departments.
- Provided adequate motivation and necessary counseling for the ground staffs.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Investigated and resolved issues affecting hospital operations and patient care.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Handled patient transfers, following safety protocols to prevent injuries.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Senior Staff Nurse
National University Hospital - A&E
01.2013 - 02.2019
- Mentored junior nurses, providing guidance on clinical skills and professional development.
- Streamlined workflow processes, improving overall patient satisfaction and experience.
- Assigned patient care to nurses based on skills and experience, contributing to higher standards of patient care and staff retention.
- Mentored new nursing staffs and students, fostering an environment that encouraged learning and professional growth among colleagues.
- Evaluated patient histories, complaints, and current symptoms.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Reduced medication errors through thorough documentation and adherence to medication administration protocols.
- Promoted a positive work environment by collaborating with interdisciplinary teams and participating in regular staff meetings.
- Served as a resource for colleagues seeking assistance or advice in specialized areas of nursing practice.
- Led quality improvement initiatives within the department, resulting in streamlined workflows and increased efficiency.
- Conducted ongoing evaluations of new hires during orientation period to ensure successful integration into the nursing team.
- Provided compassionate end-of-life care, supporting patients and their families during difficult times.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Managed high-acuity cases, coordinating with physicians to deliver appropriate interventions and treatments.
Staff Nurse
Assunta Hospital - A&E
01.2012 - 06.2012
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Led initiatives for continuous improvement in quality measures, resulting in better patient outcomes.
Education
Master of Science in Nursing Education -
East Asia Institute of Management
Singapore01.2020
Post Basic Certificate - Advanced Emergency Nursing Course -
National University Hospital
Singapore01.2017
Bachelor of Science in Nursing -
CSM Academy International Pte Ltd
Singapore01.2015
Diploma in Nursing -
Tun Tan Cheng Lock College of Nursing
Malaysia01.2011
Skills
- Leadership
- Patient Advocacy
- Quality Improvement
- Adaptability and Flexibility
- Decision-Making
- Time management abilities
- Professionalism
- Microsoft Office
- Excellent Communication
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking Abilities
- Ethical Practice
- Critical Thinking
- Strong Clinical Judgment
- Advanced Life Support - Adult & Paediatric
- Interpersonal Skills
Certification
- Advanced Trauma Care for Nurses
- Advanced Paediatric Life Support
- Singapore Neonatal Resuscitation
- BCLS + AED Instructor
- Preceptorship
- Clinical Instructor
- Hazmat Medical Life Support Basic Provider
- Hazmat Medical Operator
Additional Information
Upon analyzing under the standards set forth by CGFNS International and the American Nurses Credentialing Center (ANCC), CGFNS International has determined my education is comparable to a Baccalaureate degree in Nursing in the United.
Awards
Long Service Award - Five Years
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Reasonforleaving
I would like to seek career opportunities in government sector for personal development and advancement.
Timeline
Assistant Nurse Clinician
Raffles Hospital - 24HR ACUTE & CRITICAL CARE
08.2019 - Current
Senior Staff Nurse
National University Hospital - A&E
01.2013 - 02.2019
Staff Nurse
Assunta Hospital - A&E
01.2012 - 06.2012
Master of Science in Nursing Education -
East Asia Institute of Management
Post Basic Certificate - Advanced Emergency Nursing Course -
National University Hospital
Bachelor of Science in Nursing -
CSM Academy International Pte Ltd
Diploma in Nursing -
Tun Tan Cheng Lock College of Nursing
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