Affy Danziel Muhammed Farhan
Summary
I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I’m a very energetic person with positive attitude , commitment to continuous learning and growth .
Overview
3
3
years of professional experience
Work History
Cargo Handler
SATS
12.2023 - 02.2025
- Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced errors.
- Maintained high standards of safety by adhering to regulations, guidelines, and best practices for cargo handling operations.
- Safely operated heavy machinery such as forklifts, pallet jacks, and hand trucks to efficiently move cargo within the facility or onto transport vehicles.
Customer Service Officer
Recruit First
03.2023 - 10.2023
- Assisted call-in customers with questions and orders.
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved customer inquiries and complaints quickly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Operation Assistant
Luge
06.2022 - 11.2022
- Pre-opening checks including safety inspections and ensuring all equipment is in working order .
- Assisting guests throughout their experience, addressing any questions or concerns .
- Provide clear and concise safety briefing to ensure guests understand how to operate and prioritise safety .
Education
N-Level -
Serangoon Garden Secondary School
Serangoon, SingaporeSkills
- Adaptability and flexibility
- Excellent communication
- Team collaboration
- Time management
- Attention to detail
- Data entry
- Complaint handling
- Customer support
Languages
English
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Cargo Handler
SATS
12.2023 - 02.2025
Customer Service Officer
Recruit First
03.2023 - 10.2023
Operation Assistant
Luge
06.2022 - 11.2022
N-Level -
Serangoon Garden Secondary School
Similar Profiles
Melvin HoMelvin Ho
Senior Ops Executive at SATSSenior Ops Executive at SATS
Halimah AbdullahHalimah Abdullah
Packer at SATSPacker at SATS
Amsyar AkifAmsyar Akif
Auxiliary Police Officer at SatsAuxiliary Police Officer at Sats
Tylerrose BrownTylerrose Brown
Cargo Handler at FedExCargo Handler at FedEx
John Hernan DungaoJohn Hernan Dungao
Cargo Handler at FedExCargo Handler at FedEx