Lih Miin Ng
Residence Mentor
Summary
Experienced Residence Mentor with over 7 years of experience in Mentoring. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Residence Mentor
Hwa Chong International School
12.2014 - Current
- Led projects targeting to promote boarders' wholesome development
- Actively listened to boarders, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided pastoral care.
- Offered friendly and efficient response to other stakeholders, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved operations through consistent hard work and dedication.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
Teacher
Ministry of Education
03.2010 - 09.2013
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Maintained system required passing rate for years.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Instructed students in core educational principles, concepts and in-depth subject matter.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Piloted program to address proposed state subject area competencies and standards.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Bachelor of Arts - Chinese Language
National University of Singapore
Singapore 08.2006 - 01.2010
Post Graduate Diploma - Chinese Language Teaching (Secondary And JC Module
National Institute of Education
Singapore 01.2011 - 12.2011
Skills
Natural mentor
Tutoring and mentoring
Accomplishments
Completed ABSA course of Duty of Care
Completed on job training of para-counseling and suicide intervention
Completed standard first aid (CPR) training 2020 - 2022
Timeline
Residence Mentor
Hwa Chong International School
12.2014 - Current
Post Graduate Diploma - Chinese Language Teaching (Secondary And JC Module
National Institute of Education
01.2011 - 12.2011
Teacher
Ministry of Education
03.2010 - 09.2013
Bachelor of Arts - Chinese Language
National University of Singapore
08.2006 - 01.2010