Adrina Tan Si Ting
Summary
Flexible and adaptive, excelling in high-pressure environments. Skilled in communication, demonstrated through enhanced guest satisfaction and effective collaboration between colleagues and cohorts alike. Adept at fostering teamwork and leveraging problem-solving abilities in team settings. Is proficient in microsoft Word Doc and has basic understanding of Microsoft Excel.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Event Banquet Server
Orchard Hotel
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Answered guest questions about event plans and food service choices.
- Responded to guest inquiries and requests promptly and courteously.
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
Student trip leader
Ngee Ann Polytechnic
09.2024 - 09.2024
- Led groups on hikes, excursions, and other outdoor activities while prioritizing safety and enjoyment for all participants.
- Contributed to a positive work environment by actively engaging with other students and maintaining open lines of communication.
- Facilitated open communication among group members, promoting camaraderie and fostering lasting connections between travelers.
- Collaborated effectively with main leaders and co-leader to create a cohesive team dynamic that enhanced trip operations.
Bar Waiter
Birdie Num Num
02.2024 - 03.2024
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Volunteer
Willing Hearts
01.2023 - 03.2023
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Diploma - Business Accountancy
Ngee Ann Polytechnic
01-2027
GCE O Levels -
Pasir Ris Secondary School
01-2024
Skills
- Hardworking
- Friendly, positive attitude
- Communication
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Microsoft Word
- Microsoft Excel
Accomplishments
- Won the Good Progress award in Sec 2 and 3
- Won the Subject prize award for combined literature in Sec 3 and 4
- Won the EAGLES award for leadership skills in NPCC CCA in Sec 4
- Participant of NDP 57
Certification
- GCE O Level
Timeline
Student trip leader
Ngee Ann Polytechnic
09.2024 - 09.2024
Bar Waiter
Birdie Num Num
02.2024 - 03.2024
Volunteer
Willing Hearts
01.2023 - 03.2023
Event Banquet Server
Orchard Hotel
Diploma - Business Accountancy
Ngee Ann Polytechnic
GCE O Levels -
Pasir Ris Secondary School
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