Summary
Overview
Work History
Education
Skills
Timeline
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Adrian Low

Senior Assistant Housekeeper

Summary

Dynamic professional with a proven track record at Mondrian Singapore Duxton, excelling in team collaboration and strong organization. Enhanced customer satisfaction through effective problem-solving and optimized workflows using automation tools. Demonstrated leadership by supervising staff and implementing safety protocols, fostering a productive and harmonious work environment.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Senior Assistant Housekeeper

Mondrian Singapore Duxton
10.2022 - Current
  • Increased customer satisfaction with timely responses to inquiries, thorough research, and effective problem-solving strategies.
  • Optimized workflow processes by implementing automation tools, significantly reducing manual labor requirements and improving project turnaround times.
  • Oversaw daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
  • Acquired product and service knowledge to provide solutions to customers.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

ISS Supervisor

ISS Facility Services
10.2018 - 10.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Education

NITEC - Automotive Engineering

ITE College West
Singapore
02.2010 - 02.2012

Skills

  • Strong organization

  • Meeting facilitation

  • Computer skills

  • Office administration

  • Team collaboration

  • Teamwork and collaboration

Timeline

Senior Assistant Housekeeper

Mondrian Singapore Duxton
10.2022 - Current

ISS Supervisor

ISS Facility Services
10.2018 - 10.2022

NITEC - Automotive Engineering

ITE College West
02.2010 - 02.2012

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Adrian LowSenior Assistant Housekeeper