Pipedrive
Adrian Lam
Business Development Director
Summary
Accomplished Business Development Director and Project Manager with a proven track record at SP Digital and Saipem. Expert in negotiation and deal closing, coupled with exceptional stakeholder engagement abilities. Achieved significant contract wins and fostered long-term client relationships by leveraging market research and CRM skills. Demonstrated leadership in driving project success and business growth.
Overview
16
16
years of professional experience
1
1
Certification
2
2
Languages
Work History
Business Development Director
SP Digital
06.2020 - 01.2025
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Negotiated advantageous contract terms with vendors, reducing costs while maintaining quality services or products for clients.
- Optimized proposal development process, resulting in higher success rates in securing new contracts.
- Provided market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas.
- Built relationships with customers and community to establish long-term business growth.
Project Manager
SP Group
11.2017 - 06.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Project Manager
Baker Hughes
01.2017 - 11.2017
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Project Manager
Saipem
01.2015 - 01.2017
- Planned, designed, and scheduled phases for large projects.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Established strong relationships with client through regular communication, consistent review of expectations and addressing client immediate and long term concerns.
Design Engineer
Saipem
07.2009 - 01.2015
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining a high level of attention to detail.
- Successfully met challenging client requirements by developing tailored engineering solutions that exceeded expectations.
- Collaborated with cross-functional teams to ensure seamless integration of engineering designs into final products.
- Developed strong relationships with vendors by clearly communicating design requirements and negotiating favorable terms.
- Streamlined communication between engineering and manufacturing teams, facilitating smoother production transitions.
- Developed comprehensive engineering documents for all projects.
- Conducted technical evaluations of engineering designs and test results.
- Streamlined the design process for increased efficiency by utilizing advanced CAD software tools.
Education
Bachelor of Engineering - Mechanical Engineering
National University of Singapore
Singapore06-2009
Skills
Business development strategy
Market research & analysis
Lead generation & pipeline management
Negotiation & deal closing
Customer Relationship Management (CRM)
Client relationship management
Stakeholder Engagement
Contract Management
Software
Slack
Atlassian Confluence
Tableau
SAP system
AutoCAD
SolidWorks
Microsoft Power BI
Microsoft Project
Microsoft Suites
Certification
Singapore Management University - Professional Certificate in Machine Learning (Python)
Timeline
Business Development Director
SP Digital
06.2020 - 01.2025
Singapore Management University - Professional Certificate in Machine Learning (Python)
06-2020
Project Manager
SP Group
11.2017 - 06.2020
Project Manager
Baker Hughes
01.2017 - 11.2017
Project Manager
Saipem
01.2015 - 01.2017
Design Engineer
Saipem
07.2009 - 01.2015
Bachelor of Engineering - Mechanical Engineering
National University of Singapore