Adrian Jaafar
Summary
Proven problem-solver and adept in time management, I excelled at Coffeeplus by fostering a welcoming atmosphere and ensuring operational efficiency. My knack for maintaining cleanliness and providing exceptional customer service, coupled with a collaborative spirit, significantly contributed to a positive team environment and customer satisfaction.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Coffeeplus
11.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
Retail Sales Associate
UNIQLO Jem
11.2023 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Kitchen Staff Member
Pizza Hut
10.2022 - 10.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Education
No Degree - Electrical Engineering
Institute of Technical Education
Choa Chu Kang07-2025
Skills
- Time management
- Attention to detail
- Problem-solving
- Cleanliness
- Exceptional customer service
- Adaptive and creative
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Barista
Coffeeplus
11.2024 - Current
Retail Sales Associate
UNIQLO Jem
11.2023 - 10.2024
Kitchen Staff Member
Pizza Hut
10.2022 - 10.2023
No Degree - Electrical Engineering
Institute of Technical Education
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