Summary
Overview
Work History
Education
Skills
Certifications
Transitions | Migrations | Remediations
Personal Information
Timeline
Generic
Adnan Khatib

Adnan Khatib

Client Lifecycle Management
Singapore

Summary

Strong and Collaborative leader with over 16 years of experience within financial sector, specialization in End to End Client Lifecycle Management - Client Onboarding, KYC Due Diligence, KYC Approvals, KYC Controls, Periodic Reviews, Change in Circumstance, Event Driven Review and Offboarding . Strong relationship management skills & dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Uses independent decision-making skills and sound judgement to positively impact company success.

Overview

17
17
years of professional experience
6
6
years of post-secondary education
4
4
Languages

Work History

Director: Client Onboarding & Lifecycle Management

CREDIT SUISSE
10.2017 - Current
  • Managing high-performing Team of 11 professionals across APAC [India, Singapore, Hong Kong, Australia, Japan, Indonesia] responsible for supporting COLM Team in Client Onboarding, Account opening, KYC Review and Approvals.
  • Team Management: Monthly One on One Discussions - Yearly Appraisal - Team Mentoring/Coaching - Work Allocation – Daily |Weekly | Monthly Call - Escalation Handling - MIS Reporting
  • Direct communication with local and International clients as point of escalation concerning various client documents & Exceptional Approvals
  • Define clear objectives, milestones, and deliverables for the CLM Transformation Programme.
  • Drive the implementation of CLM processes and technologies to enhance operational efficiency and improve client experience.
  • Contribute to process training and skills building initiatives, including the coaching and development of colleagues to support and accelerate the Agile Ways of Working.
  • In-depth knowledge of Client Lifecycle Management processes, regulations, and industry best practices would be highly desirable
  • Acting as CID | AML subject matter expert, providing direction to employees on appropriate remediation action for high risk, sanction entities, politically exposed (PEP), watch-list entities and so on in coordination with Financial Crime Compliance Specialist Team &Business Banking Managers.
  • Supervisory Review | Quality Check to ensure appropriate documents and procedure are followed while conducting On boarding | Periodic Review - Due Diligence (Simplified, Regular and Enhance Due Diligence)
  • Point of Contact for Audit & Regulatory Reporting - (Internal Audit- IA | Control Testing Assurance | Regulatory Audit) - review | walkthrough | Interview and Implementation of action plans if any suggested by audit.

Major Accomplishments:

Participated in the below Change Management Projects/ Initiatives

A. Parent Bank Merger [PBM] : 2023

APAC Lead for PBM, Involved in Project as a Lead with regards to Integration planning and implementation, ongoing project. roles and responsibilities included : Integration milestone planning, UAT Testing, GAP Analysis, Suggestion of possible solution and Interim workarounds, Leading various working groups etc.

B . TARGET OPERATING MODEL [TOM]:

Participated in the TOM Initiative where the objective was to clear the Misalignment between the 3 lines of Defense [ 3 LOD]

Since the Project is very huge and requires dealing with various stakeholder it is further divided in various 3 phase.

  • Phase 1&2 :Global Markets [GM] , Investment Banking Capital Markets [IBCM] & Asset Management Business Lines:
  • Redefined Roles and responsibilities of 1 LOD and 2 LOD and Trainings were provided to the various stake holders on the new roles and responsibilities
  • Budgeting and Headcount analysis were done basis on new roles and responsibilities basis on which 7 Headcount were transferred from 2 LOD to 1 LOD.
  • Phase 1 & 2 went Live in Sep 2020.
  • Phase 3: Setting up Controls for Compliance Operations [ 2 LOD]: Key Objectives that are covered are below
  • Defining of Compliance Checks
  • Designing of the APAC Quality Framework
  • Customization of Tactical Solution [ Genesis] to capture and report KYC Quality metrics across APAC IB Lifecycle Verification Control
  • Phase 3 went live in 2022

C. FENERGO: 2019

Nominated as Point of Contact and Train the Trainer for APAC Compliance operations, roles and responsibilities included: UAT Testing, GAP Analysis, Suggestion of possible solution and Interim workarounds, Train the wider APAC Compliance Operation team on Fenergo.

Team Leader : KYC Due Diligence

BNP Paribas
04.2013 - 10.2017
  • Team Management: - Monthly One on One Discussions - Yearly Appraisal - Team Mentoring/Coaching - Work Allocation – Daily/Weekly/ Monthly Call - Escalation Handling - MIS Reporting
  • 4 Eye Checker – Quality Control Check for following regions: APAC, EUROPE, MEA, and USA
  • Perform KYC on Simple due diligence, Regular due Diligence and Enhanced due diligence (Low, Medium and High Risk) Clients
  • Communicate to the Regional Head of AML any change in local documentary and Global CIB KYC Due Diligence requirements for AML purposes
  • Contribute to high-quality client on-boarding processes from a documentation standpoint, across all asset classes
  • Conducting research on the company’s sites, regulators, registrars, exchanges etc
  • Reaching out to business for missing and additional documents to ensure all information on profile is complete and accurate
  • Performing due diligence, through Local Blacklist, Lynx, Vigilance, Side safe watch, World check, Internal database on the clients to screen any negative news
  • Performing enhanced due diligence through global application
  • Analyzing the client’s Financial Statements & Annual Reports to identify the financial ability
  • Reporting/Escalating issues to MLRO, AML-Compliance team Onshore
  • Expertise in using global applications i.e.,Bankers Almanac, Mint Report, Zawya, Companies House, World Check, Alacra, Bloomberg, Reuters, Banker’s Almanac, LexisNexis, D&B, & Factiva
  • FATCA Classification and reporting.

Major Accomplishments:

  • Travelled to Middle East - Bahrain and London for Remediation Project successfully completed the project on time
  • Successfully migrated the process from London/Paris and Bahrain to Mumbai.
  • Lean SPOC for Client Management Operations
  • Appreciated by Global Head for Handling the Transition policy and procedure and implementing the same with Mumbai Team.

Senior Associate : Hedge Fund Due Diligence

GlobeOp Financial Services
10.2011 - 07.2012

Senior Associate : Reconciliations

Jardine Lloyd Thompson, JLT
04.2010 - 10.2011

Senior Associate : Hedge Funds

Patni Computers
08.2009 - 04.2010

Senior Associate : Treasury & Security Services

JP Morgan
05.2008 - 08.2009

Associate : US Taxation

Datamatics Technologies
11.2007 - 04.2008

Associate : Indian Taxation

M M Mathuria & Associates
07.2007 - 11.2007

Education

Graduation in Commerce - Bachelor of Commerce

Mumbai University
Mumbai University
04.2001 - 04.2007

Skills

  • Client account management
  • KYC Due Diligence Controls
  • Proficiency on Client Onboarding and KYC/AML Tools
  • Audit Management
  • Team Mentoring & Coaching
  • Continuous Improvement focused
  • Transition Project Management
  • Performance Management
  • Resource Optimization
  • Budgetary Control & Dashboard management
  • Certifications

    • Certified Lean Six Sigma Black Belt Candidature from MACOBiE - An UASL UK Certified Institute
    • Certificate KYC and CDD from INTERNATIONAL COMPLIANCE ASSOCIATION [ICA]
    • AML & KYC from INDIAN INSTITUTE OF BANKING & FINANCE (IIBF)
    • Advanced Anti-Corruption: Prevention of Corruption – United Nations Office on Drugs and Crime (UNODC) E learning Module
    • Screening & Analysis in World Check from WORLD CHECK

    Transitions | Migrations | Remediations

    • J P Morgan India: Sydney, Bournemouth, & Luxembourg Process migrated to Philippines
    • Jardine Lloyd Thompson: Travelled to Singapore successfully Transitioned the process to India.
    • BNP Paribas Bank: Travelled to London & Bahrain successfully migrated Due Diligence KYC/AML process to India (MUMBAI). Also completed Remediation project as scheduled on time.

    Personal Information

    • Date of Birth: 12 March 1987
    • Gender: Male
    • Nationality: Indian
    • Marital Status: Married
    • Passport: N9476557

    Timeline

    Director: Client Onboarding & Lifecycle Management

    CREDIT SUISSE
    10.2017 - Current

    Team Leader : KYC Due Diligence

    BNP Paribas
    04.2013 - 10.2017

    Senior Associate : Hedge Fund Due Diligence

    GlobeOp Financial Services
    10.2011 - 07.2012

    Senior Associate : Reconciliations

    Jardine Lloyd Thompson, JLT
    04.2010 - 10.2011

    Senior Associate : Hedge Funds

    Patni Computers
    08.2009 - 04.2010

    Senior Associate : Treasury & Security Services

    JP Morgan
    05.2008 - 08.2009

    Associate : US Taxation

    Datamatics Technologies
    11.2007 - 04.2008

    Associate : Indian Taxation

    M M Mathuria & Associates
    07.2007 - 11.2007

    Graduation in Commerce - Bachelor of Commerce

    Mumbai University
    04.2001 - 04.2007
    Adnan KhatibClient Lifecycle Management