Aditya Jude
Summary
Dynamic professional with a niche in office administration and customer service excellence, notably at Mindef. Expertise in Microsoft Office suite and adept at maintaining confidentiality. Demonstrated ability to enhance customer relations and streamline database management, significantly improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Mindef
04.2023 - Current
- Supporting refueling operations of petrol and diesel for SAF camps
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Merchandiser
Tong Garden
11.2021 - 12.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Safe Distancing Ambassador
Singapore Food Agency
01.2021 - 10.2021
- Enforcement of safe distancing rules between residents of pasir panjang wholesale centre
- Temperature screening duties of visitors at gantries
- End of day report to supervisors if there any anomalies
Bell Attendant
Far East Organisation
01.2020 - 04.2020
- Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
- Contributed to hotel safety standards by reporting any suspicious activity or security concerns to management immediately.
- Collaborated with front desk staff to ensure seamless communication regarding guest needs and preferences.
- Facilitated smooth transportation arrangements for guests, including hailing taxis and arranging shuttle services.
- Ensured accurate billing procedures by meticulously tagging all stored items per established guidelines.
Retail Sales Associate
NTUC Fairprice
11.2019 - 12.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
O Level
St Patricks School
Singapore 12.2018
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Customer and client relations
- Computer proficiency
- Documentation and recordkeeping
- Scheduling
- Database entry
Timeline
Administrative Assistant
Mindef
04.2023 - Current
Merchandiser
Tong Garden
11.2021 - 12.2022
Safe Distancing Ambassador
Singapore Food Agency
01.2021 - 10.2021
Bell Attendant
Far East Organisation
01.2020 - 04.2020
Retail Sales Associate
NTUC Fairprice
11.2019 - 12.2020
O Level
St Patricks School