ADIIBAH 'ADAWIYAH BINTE ABDUL HAMID
Summary
Dynamic professional with a proven track record in customer service and team leadership at Sukiya. Skilled in staff training and schedule management, I excel in high-pressure environments, enhancing team performance and customer satisfaction. My strong communication abilities foster collaboration, driving success and efficiency in every project I undertake.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
MANAGEMENT TRAINEE
SUKIYA
10.2024 - 04.2025
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
SERVICE AND KITCHEN CREW
SUKIYA
10.2023 - 09.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
- Assisted in training new staff members on kitchen procedures, contributing to a more cohesive team dynamic.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
- Trained new staff on food preparation and safety procedures.
SERVICE CREW
KFC
08.2020 - 03.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
HEALTHCARE ASSISTANT
PEARL'S HILL CARE HOME
03.2022 - 10.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
- Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
Packer
Elite Management Service Pte Ltd
10.2021 - 12.2021
- Packed Antigen rapid test kit (ART)
- Maintained cleanliness and organization of packing area to enhance safety and efficiency.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Collaborated with team members to optimize workflow and reduce packing time.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Education
No Degree - SECONDARY SCHOOL
PEIRCE SECONDARY SCHOOL
12-2021
No Degree - PRIMARY SCHOOL
RIVERVALE PRIMARY SCHOOL
12-2017
No Degree - PRIMARY SCHOOL
DAMAI PRIMARY SCHOOL
01-2012
Skills
- Customer service
- Staff training
- Staff management
- Schedule management
- Employee mentoring
- Team leadership
- Multitasking
- Excellent communication
- Teamwork and collaboration
- Multitasking Abilities
- Time management
- Scheduling and coordinating
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Timeline
MANAGEMENT TRAINEE
SUKIYA
10.2024 - 04.2025
SERVICE AND KITCHEN CREW
SUKIYA
10.2023 - 09.2024
HEALTHCARE ASSISTANT
PEARL'S HILL CARE HOME
03.2022 - 10.2022
Packer
Elite Management Service Pte Ltd
10.2021 - 12.2021
SERVICE CREW
KFC
08.2020 - 03.2023
No Degree - PRIMARY SCHOOL
DAMAI PRIMARY SCHOOL
No Degree - SECONDARY SCHOOL
PEIRCE SECONDARY SCHOOL
No Degree - PRIMARY SCHOOL
RIVERVALE PRIMARY SCHOOL
Similar Profiles
ADIIBAH 'ADAWIYAH BINTE ABDUL HAMIDADIIBAH 'ADAWIYAH BINTE ABDUL HAMID
MANAGEMENT TRAINEE at SUKIYAMANAGEMENT TRAINEE at SUKIYA
Hikaru YamaguchiHikaru Yamaguchi
Restaurant Worker at SukiyaRestaurant Worker at Sukiya
Wai Fong HoWai Fong Ho
Service Crew Member at SukiyaService Crew Member at Sukiya
Regan KingRegan King
Management Trainee at Enterprise Rent-A-CarManagement Trainee at Enterprise Rent-A-Car
Ritesh SinghRitesh Singh
Management Trainee at Svatantra Micro Housing Finance Coorporation LimitedManagement Trainee at Svatantra Micro Housing Finance Coorporation Limited