Adeline Chee Cher Yen
Summary
Organized Supply Chain Analyst skilled in assessing client needs and cultivating compelling solutions. Well-trained decision-maker with focused attention on detail and drive to manage order flows with expert precision. Offering exemplary client relationship and support skills.
Ability to collect sales or customer data, organize and clean and use various visualization techniques to turn into visualizable information for sales manager.
Overview
26
26
years of professional experience
Work History
Supply Chain Analyst
AP Controls Pte Ltd
05.2004 - Current
- Responsibly manage inquiries from both local and international customers, with a focus on the Asian market
- Efficiently negotiate and maintain communication with suppliers from Europe and the local region
- Skillfully prepare quotations, facilitate order processing, and oversee the complete supply chain cycle
- Ensure punctual delivery to customers, leveraging effective coordination with forwarders and third-party warehouses
- Resolve customer feedback and complaints with a proactive approach
- Proficiently handle inventory control responsibilities, contributing to streamlined operations
- Employ analytical skills to perform sales data analysis, supporting informed decision-making.
Admin Executive
De Spring.Com (subsidiary of Texcamp Investment)
05.2001 - 10.2003
- Conducted comprehensive research and sourcing for IT products (hardware and software) and office equipment, catering to customers in Brunei and for office use
- Demonstrated negotiation skills while interacting with suppliers to establish competitive pricing and prepared detailed quotations
- Managed the end-to-end process of order placement to suppliers and carried out efficient billing to customers
- Collaborated closely with the Logistics department to ensure well-timed delivery scheduling, providing advisory services to Brunei-based customers and preparing accurate delivery orders
- Offered dedicated service and warranty support to customers, enhancing customer satisfaction
- Expertly handled inventory management and maintenance tasks, contributing to streamlined operations
- Collaborated with the Accounts department to facilitate payment processing and credit term application for customers
- Oversaw sales operations and conducted comprehensive sales analysis reports utilizing Excel, which were reviewed by the Director
- Executed a diverse range of administrative tasks, encompassing filing, correspondence management, and minute-taking
- Skillfully prepared presentation slides using PowerPoint to support the Director's business trips.
Insurance Agent
Prudential Assurance Company Pte Ltd
08.1999 - 04.2001
- Conducted cold calls to initiate and foster new client relationships
- Delivered polished and professional presentations to clients, highlighting Insurance and Investment products with cultural sensitivity and integrity
- Ensured the provision of high-quality after-sales service to clients, enhancing customer satisfaction
- Actively participated in seminars focused on investment and personal development.
Admin Officer
Jurong Marine Contractor (subsidiary of Jurong Shipyard)
04.1998 - 07.1999
- Managed the administration of lower levies and work permits
- Collaborated with the HR department at JSL to develop and implement strategies aimed at resolving challenges in foreign worker recruitment and effectively monitoring their performance.
Education
Data Visualisation Fundamentals Using Power BI
NTUC LEARNINGHUB PTE LTD
Singapore05.2024
(SCTP) Data And Information Analysis Literacy
Nanyang Technological University Singapore
Singapore04.2024
Fundamentals of Pythan Programming
NTUC LEARNINGHUB PTE LTD
Singapore09.2023
Extracting Business Value Through Data Analytics
SMU Academy
11.2017
Specialist Diploma in E-Commerce Technology -
Singapore Polytechnic
03.2010
Specialist Diploma in Logistics Management -
Ngee Ann Polytechnic
11.2004
Bachelor of Commerce, major in Banking and Management -
Murdoch University, Perth Campus
02.1997
GCE 'A' Level - Commerce
Yishun Junior College
12.1991
GCE 'O' Level - Science
Geylang Methodist Secondary School
12.1989
Skills
- Microsoft Word
- Excel
- Powerpoint
- Star Office
- MYOB Retail Manager
- Basic PC troubleshoot and maintenance
- Basic Networking knowledge
- PC setup and software installation
- Knowledge on Import/Export Documentation and Procedure
- Certificate in Life Insurance
- Certificate in Life Insurance (Investment-Linked)
- Data Analysis using SQL, Tableau, Power BI, Excel
- Purchasing Processes
- Sourcing and Procurement
- Import/export requirements knowledge
- Supply chain planning
- Proficient in Tableau
Languages
English
Mandarin
Hokkien
Id
S7203046Z
Personal Information
- Ethnicity: Chinese
- Citizenship: Singapore Citizen
- Date of Birth: 01/31/72
- Gender: Female
Timeline
Supply Chain Analyst
AP Controls Pte Ltd
05.2004 - Current
Admin Executive
De Spring.Com (subsidiary of Texcamp Investment)
05.2001 - 10.2003
Insurance Agent
Prudential Assurance Company Pte Ltd
08.1999 - 04.2001
Admin Officer
Jurong Marine Contractor (subsidiary of Jurong Shipyard)
04.1998 - 07.1999
Data Visualisation Fundamentals Using Power BI
NTUC LEARNINGHUB PTE LTD
(SCTP) Data And Information Analysis Literacy
Nanyang Technological University Singapore
Fundamentals of Pythan Programming
NTUC LEARNINGHUB PTE LTD
Extracting Business Value Through Data Analytics
SMU Academy
Specialist Diploma in E-Commerce Technology -
Singapore Polytechnic
Specialist Diploma in Logistics Management -
Ngee Ann Polytechnic
Bachelor of Commerce, major in Banking and Management -
Murdoch University, Perth Campus
GCE 'A' Level - Commerce
Yishun Junior College
GCE 'O' Level - Science
Geylang Methodist Secondary School
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