Proven track record in enhancing customer satisfaction and efficiency as a Delivery Driver with multiple companies, leveraging strong route planning and GPS navigation skills alongside exceptional time management. Demonstrated dependability and a clean driving record, contributing to a significant improvement in on-time delivery rates. Fluent in English and Malay, adept at fostering positive work attitude with high integrity.
Hi, I’m
Adam Muhammad
Summary
Overview
10
years of professional experience
Work History
Halley's Express
Delivery Driver
08.2023 - 05.2024
Job overview
- Delivered sensitive specimens from health organisations and homes to laboratories and hospitals.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
- Successfully avoided time delivery delays by carefully planning best routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Inspected load security and checked for damages.
- Protected people and equipment from hazardous materials by using correct procedures.
Vision Stationary Pte Ltd
Delivery Driver
08.2021 - 07.2023
Job overview
- Delivered stationary supplies to hospitals and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Kept detailed records of deliveries and money received from customers.
Riddance Environmental Services
Technician Cum Driver
10.2019 - 07.2020
Job overview
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Provide pest control services to organisations, worksites, schools, establishments and homes.
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Organized work to meet demanding production goals.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Worked with diverse types of weather and ground conditions.
- Followed all relevant traffic laws and safety regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time..
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Drove safely in various weather and road conditions to avoid accidents.
Education
Bedok Vocational Institute
from Basic Skills Training
06.1988
University Overview
Skills
- Valid Class 2B and 3 License
- Attention to Detail
- Dependable and reliable
- Punctual and Reliable
- Safe Driving
- Clean Driving Record
- GPS and route planning
- Route Management
- Roads and highways knowledge
- Map reading and navigation
- Vehicle Cleaning and Maintenance
- Delivery Scheduling
- Traffic laws knowledge
- Forklift Operation
- Local routes understanding
- Vehicle Inspection
- Delivery recordkeeping
- Commercial driving
- Dispatch Communication
- Defensive Driving
- Fluent in English and Malay
- Freight expertise
- Multitasking
- Efficiency and Time Management
- Basic Math Skills
- Food Delivery
- Traffic Laws and Regulations
- Cash Handling
Personal Details
Personal Details
52 years old
Boyanese
Male
Timeline
Delivery Driver
Halley's Express
08.2023 - 05.2024
Delivery Driver
Vision Stationary Pte Ltd
08.2021 - 07.2023
Technician Cum Driver
Riddance Environmental Services
10.2019 - 07.2020
Bedok Vocational Institute
from Basic Skills Training
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