Adam Aishwar

• Administer Windows Server and Red Hat Enterprise Linux environments.
• Manage Microsoft Hyper-V clusters, VM provisioning, failover, and storage allocation.
• Perform vulnerability remediation, patching, and OS hardening using Tenable Nessus findings.
• Support backup and recovery operations using Veritas NetBackup with MSDP.
• Manage Dell ME5012 and XT380 storage platforms.
• Generate CSR files and manage certificate renewal, installation, and validation via internal CA.
• Support Splunk, SolarWinds, NGINX, Symantec Endpoint Protection Manager, and middleware platforms.
• Resolve complex incidents across server, storage, network, backup, and application environments.
• Maintain documentation, runbooks, and operational procedures.

• Set up hardware and software in optimal configurations to meet network performance requirements.

• Collected data on process control statistics to discover potential improvements to process capabilities.

• Improved overall user experience through support, training, troubleshooting, improvements, and communication of system changes.

• Established, repaired, and optimized networks by installing wiring, cabling, and devices.

• Utilized source code control for tracking configurations and changes.

• Prepared documentation on policies and procedures for operating air operation systems.

• Managed various equipment deployments, as well as liaising with other agencies to upgrade system capabilities.

• Delivered training to junior team members and end-users, enhancing knowledgebase and team productivity.

• Provided preventative maintenance for servers, storage equipment and software.

• Tested software applications and systems to identify enhancement opportunities.

• Patched software and installed new versions to eliminate security problems and protect data.

• Worked with software development team on reported errors and buys on newly released software.

• Assisted in deployment of fixed releases.