Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Abin Abraham

Summary

Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in Cybersecurity and Technical Support Fundamentals.

Overview

4
4
years of professional experience

Work History

Desk Side Analyst

Marina Bay Sands
04.2023 - Current
  • Logged support tickets and closed when issues were resolved.
  • Used ticketing systems to manage and process support actions and requests.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Coached and trained end-users on functions, features and basic troubleshooting of different software.
  • Performed tests of functionality, security, and performance of different workstations and devices.

Equipment Technologist

Micron Semiconductor Asia PTE ltd
07.2020 - 04.2023
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Resolved problems, improved operations, and provided exceptional service
  • Provided training to junior technologists on machine programs and workflow.
  • Coordinated inventory supplies and equipment to maximize team productivity.

Intern

Abbott Manufacturing Singapore Private Limited
09.2019 - 03.2020
  • Demonstrated the ability to gather, organize, and present the project to meet objectives.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.

Education

Bachelor's Degree - Cybersecurity &Forensics

Murdoch University

Diploma - Biomedical Engineering

Temasek Polytechnic

Skills

  • Incident Response Management
  • Networking
  • Project Management
  • SQL
  • C
  • Ms Office
  • Developing Security Plans
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Troubleshooting
  • Planning and Coordination

Websites

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 6 in the development of a phishing simulator.
  • Trained end users on proper security protocol to minimize cybersecurity attacks.

Timeline

Desk Side Analyst

Marina Bay Sands
04.2023 - Current

Equipment Technologist

Micron Semiconductor Asia PTE ltd
07.2020 - 04.2023

Intern

Abbott Manufacturing Singapore Private Limited
09.2019 - 03.2020

Bachelor's Degree - Cybersecurity &Forensics

Murdoch University

Diploma - Biomedical Engineering

Temasek Polytechnic

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Abin Abraham