Abhishek Shukla

Analytical Lead Business Analyst with a strong background in designing and implementing business operations systems. Known for improving organizational productivity and efficiency through leveraging skills in strategic planning, project management, and team collaboration. Significant contributions to previous roles include streamlining processes, enhancing system functionality, and optimizing overall business performance. Consistently deliver projects on time and within budget while working effectively with stakeholders at all levels of the organization.

Having worked for MNC-level companies for 13 years, I am currently employed as a lead business analyst. To look for a demanding job in the software, insurance, telecom, or e-government sectors that require innovation, creativity, and commitment and that will allow me to work in a demanding, fast-paced environment while utilizing my existing knowledge and encouraging creativity with lots of learning opportunities.

• Hobbies: My hobbies include Listening music and travelling. Interested in playing Cricket, skipping and Chess.
• Father's Name: Shri Radhey Shyam Shukla
• Date of Birth: 06/15/93
• Nationality: Indian
• Marital Status: Married

Excellent communication skills to manage and liaise with business and technical consultants to explore business process improvement opportunities. Planning and execution capabilities. Client servicing & Negotiation skills. Fair understanding of web, mobile & software domain. Expertise in timely deployment and delivery of projects. Excellent verbal and written communication skills. Strong interpersonal skills. Positive approach and zeal to drive through targets. Confident communicator, active listener with problem solving approach. Project management, data analytics based decision making, Client handling, Deal Negotiations and Closures.

English, Hindi

GIRG Dashboard (Dashboard and MIS Analytics), Its Dashboard Application Wherein Nodal & State Ministry will have access to the system to update their data with Index wise score and Rank wherein showing the India Rank in the Index wise., Requirement Gathering and Interacting with the Niti Aayog Team and NIC and NICSI Chair Site meeting., Prepared detailed SRS and other documents including wireframes and UML diagrams., Co-ordination with development team and deliver the project on the given timelines. Azadi Ka Amrit Mahostsav (CMS & Mobile Application), It’s CMS project where State and Ministry will login to manage and update their activities using their Credentials., Requirement Gathering and Interacting with the Ministry of Culture and NIC Team on chair site Meeting., Prepared detailed SRS and other documents including wireframes and UML diagrams., Co-ordination with development team and deliver the project on the given timelines. HPCM Dashboard (ERP System), Its ERP system wherein Himachal State and District and Taluka Level and Panchayat level will update their entry in the system., Requirement Gathering and Interacting with the DIT of HP on chair site Meeting, Prepared detailed SRS and other documents including wireframes and UML diagrams., Co-ordination with development team and deliver the project on the given timelines. AWBI (Animal Welfare Board of India) (Web Application and Mobile CMS), Its Web application wherein various State & NGO user will have access to the system to manage the application., Requirement Gathering and Interacting with the AWBI team and BECIL on chair site Meeting., Prepared detailed SRS and other documents including wireframes and UML diagrams., Co-ordination with development team and deliver the project on the given timelines. BJP (CMS & Mobile Application), It’s Member and Dynamic Web portal where walk-in user will be take enrolment and certificate in the portal, Requirement Gathering and Interacting with the BJP Team on chair site Meeting, Prepared detailed SRS and other documents including wireframes and UML diagrams., Integrate the Payment Gateway and Bitley., Co-ordination with development team and deliver the project on the given timelines. BMW Road Side Assistance (Dealer Portal), It’s a dealer sales portal for issuing a road side assistance policy copy for car/bikes., Requirement Gathering and Interacting with the client and Internal BD Team, Prepared detailed SRS and other documents including wireframes and UML diagrams., Integrate the BMW API to coordinate with B-partners and Development team., Co-ordination with development team and deliver the project on the given timelines. Hyundai Road Side Assistance (Dealer Sales Portal), It’s a dealer sales portal for issuing a road side assistance policy copy for car., Requirement Gathering and Interacting with the client and Internal BD Team., Prepared detailed SRS and other documents including wireframes and UML diagrams., Integrate the Hyundai API to coordinate with B-partners and Development team., Co-ordination with development team and deliver the project on the given timelines. Appliance Protection (OPS CRM), It’s a CRM based project which is used by Allianz Operations and providers team., Requirement Gathering with Allianz HOD India., Prepared complete SRS and other documents including wireframes, FSD and FRD and UML Diagrams., Co-ordination with development team., Taking the wireframes and FSD Approval from the business., UAT interaction with all the departments. Provider Billing System (Billing System), It’s a billing system where provider send a road side assistance provided to customer and raised bill send to Allianz where they were they generate the invoice according to the number of cases they worked., Taking the complete requirement and managing the requirement and taking the proper signoff to the requirement from the business, Prepared Detailed SRS and other documents like FSD, FRD BRD and UML Diagrams and wireframes., Taking the wireframes and FSD Approval from the business., All the department Interaction (Operations/ Network Audit/Network/Finance/Service Provider behalf), UAT interaction with all the departments., Vendor Coordination with giving all the requirement and close the all development., Support of the Sql server database queries to finalizing the data. GSE Efleet Management System., It’s a fleet management System to operate the airport ground staff team which as is process to be they are managing manually from the excel they don’t have a traceability to any kind Asset/Document related system to manage the things., Taking the Complete Requirement and managing the requirement and taking the proper signoff from the business, Prepared BRD Detailed SDS and USE Cases and Test cases with UML Diagrams., Taking the BRD and Detailed SDS Document Sign off from the Business., Vendor Coordination with giving all the requirement and providing the design as per shared Indigo Branding. Document Management System., It’s a document management system to manage the document on SharePoint online Platform for Web and Mobile application, where in client can upload the document and search the Meta data into the portal., Taking the Complete Requirement and managing the requirement and taking the proper signoff from the business, Preparing the detailed SRS and wireframes and designs for GMR client., Taking the sign off and details SRS document and design to the client and from the business as well. Queue Management System., Its q queue management system to operate the hospital and their internal employees to manage the queue into the system and it will develop on the Dot Net framework for web and Mobile Native Application., Taking the Complete Requirement and managing the requirement and taking the proper signoff from the business, Preparing the MOM in Requirement gathering time or Proposal, SRS, Wireframes and Design creation for client., Taking the Signoff for SRS and Design from the business., Taking the BRD and Detailed SDS Document Sign off from the Business. ITSM BOT on Microsoft teams., It’s a service exchange request ITSM system for HCL, wherein HCL technologies IT team can create the service exchange request through the BOT where BOT will create a request and one is approving the request through the BOT., Taking the Complete Requirement and managing the requirement and taking the proper signoff from the business, Preparing the MOM in Requirement gathering time or Proposal, SRS, Wireframes and Design creation for client., Taking the Signoff for SRS and Design from the business.

• Change Maker

• CSPO