With an immaculate achievement rate pertaining to an excellent professional record, aspiring for Infra Specialist (On-prem/Cloud), position within Industry wherein personal and professional excellence result in organization’s growth. Exceptional business acumen with a strong background of understanding technologies, executing several operations and services rollout. B-Tech Computer Science Graduate with 13+ years of total experience in IT and IT-enabled services with hands-on experience and knowledge in Infrastructure management, IT transformation, Operation tasks, vendor and service management. Certified IT professional by Microsoft, VMware, EXIN. Deftness in managing & motivating teams for running successful operations & extensive experience in developing procedures, service standards & operational policies for business excellence. Create, update, maintain and revise all meeting materials, the meeting agenda, presentations, scorecards, and dashboards. Effective interpersonal and communication skills coupled with an attitude for continuous learning. Strong ability to lead others, organize and delegate responsibilities. Cloud Technology, Office 365, Infra automation, DevOps enthusiastic.
Overview
16
years of professional experience
6
Certification
Work History
Avaloq Asia Pte Ltd
Singapore
Wintel Specialist
07.2022 - Current
Job overview
Working on AD, DNS, user management, vendor management. Supporting scheduled deployment activities by app/DB/middleware team.
Working on VMware ESXi hosts patching and upgrade. Monthly OS patching by SCCM, mitigate vulnerability flagged in Nessus.
Managing Software Defined Datacenter environment with SRM (Site Recovery Manager)
Environment has physical servers like Lenovo and IBM servers, ESXi, VM’s, Windows OS, Linux OS, Citrix VDI and MS exchange.
Daily health checks during on-call activity part of monitoring infra.
Working closely with Project management, Product management and Deployment Team.
PCCW Solutions INSYS Pte
Singapore
Senior Engineer (Infrastructure and Cloud)
07.2019 - 07.2022
Job overview
Delivered services for Government and private sector projects includes, Implementation, configuration and maintain servers hosted in Government Datacenter (GDC), Government Private Cloud (GPC), Government Commercial cloud (GCC).
Technical Contribution in RFP/RFI with SOW and Effort estimation
Get involved in various cloud migration projects, help application and DevOps teams to provision cloud resources via Azure portal / PowerShell & Terraform
Design and Deploy multi-tier infrastructure with Availability Set, Fault Domain and Update Domain.
Good understanding of S2S VPN, P2S VPN, VNet Peering, Load Balancer, ADC, Azure Firewall, Azure front Door, Azure backup, Azure Site Recovery.
Implementing VMSS using Azure Shared image gallery and performance-based counter
Collaborate with business leaders, IT professionals, vendors to assess viability/priority of projects, ensure issues are clearly communicated
Hands-on experience in installation, upgrades and maintain infra includes Windows 2016, Windows 2012 R2, Windows 2008. ESXi 6.7 and 7 Hosts, upgrades, VCSA configuration. Worked on HA, DRS, FT, vMotion, SVMotion
AD, DHCP, DNS configuration, troubleshooting and administration.
Monthly server patching by SCCM which is integrated with WSUS.
Cybage Software Pvt Ltd.
India
Senior Engineer
06.2016 - 07.2019
Job overview
Project-specific offshore Team Lead. During this period of time I resolved multiple escalated tickets based on good troubleshooting technique and core knowledge of AD, DHCP, DNS and Network topology and design.
Worked on Windows 2012, R2, Windows 2016, Dell and HP servers related critical issues with strong problem solving ability and provided RCA whenever required. Handled P1, P2.
Followed all ITIL process to work on any requests, incidents, problem tickets or change requests.
Hand-on experience of Azure IaaS and PaaS resource management, spinning new VM’s as per customer and business requirement.
Hands-on experience on ticketing tool 'ServiceNow'.
Configured Windows 10 image auto deployment by SCCM.
Three tire server management (Web, App, DB).
Wipro Technologies
India
Senior Administrator
05.2012 - 04.2016
Job overview
Supported 25+ customers and 5 Datacentre’s in 24x7 shift as an shared resource includes 3000+ servers includes Physical and VM’s.
Worked on ESXi host upgrades, VM resizing, VM performance monitoring. Worked on Windows 2003, Windows 2008 and Windows 2012, installation, configuration, monthly patching by using Altris. OS upgrades considering EOL and as per requirements.
Hands-on experience managing Domain controller’s, User management, DHCP, DNS configurations, requests and related issues.
Worked on access related requests and issues on File server, DFS, Server access, Printer access and network access.
PowerShell scripts to extract AD reports, server configuration and bulk user creation tasks.
Configured FTP servers, Print Servers, Scanners. Hands-on experience on Windows 2008 R2 Failover Cluster.
Worked with Vendors, onsite-engineers, onshore team as an part of remote site management and hardware related issues.
Worked on Tivoli and Net backup to backup and restore timely.
Hands-on experience with ILO, DRAC, and VC’s for troubleshooting and commissioning.
Worked on VMWare 6.5, Cluster, HA, DRS, FT, DPM, Snapshot, Datastore management.
Monthly patching by Altris and troubleshooted issues with Altiris patching tool and cluster health check after patching.
Troubleshooting Citrix profile issues, access management, publishing new applications.
Crest PRIMEDIA Solution Private Ltd
India
Junior Engineer
10.2011 - 05.2012
Job overview
As an team we supported internal users to by managing servers includes Desktops, Laptops, Servers (Dell, HP), Printers and Scanners.
Servers had Windows 2003 and Windows 2008 R2 Hyper-V host and VM’s. Print Server Configured on Windows 2008 for Canon and HP printers.
AD, DHCP, DHCP configurations and administration. Backup solutions configured on HP Data protector. I worked on backup and restoration.
High-speed Bulletproof FTP server administration which is used to transfer big data automatically.
New user on-barding start to end process by allotting Desktop/Laptop to delegate software access.
IP phone setting, Inventory and asset management.
Allied Digital Services Ltd.
India
Customer Support Executive
10.2009 - 10.2011
Job overview
Started career as an field engineer to support multiple sites in City.
Installation and configuration Servers, Desktop, Laptop, Router, Switches, Printers. Worked Installation and scheduling backup with HP Data protector express.
Installation and configuration, Monitoring Symantec Antivirus Server.
Printers, Scanners, Xerox machine, Projectors, Conference Kit. Etc.
Network printers (Canon 4520, 3027,1522). As an onsite engineer I Co-ordinated with ISP and Vendors for any issues.
Worked with management on IT procurement, infra enhancement planning. Good exposure to financial institutions to setup Share Market Infra.
Server patching and monthly maintenance activity.
Education
Janardan Rai Nagar, Rajasthan Vidyapeeth University