Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Abhilash Aravind

Abhilash Aravind

Senior Solution Designer

Summary

Detail-oriented telecom Systems Engineer with over 12 years of experience dedicated to enhancing system design and operations for reliable workflow management. Skilled in researching and implementing cost-effective security and encryption solutions to safeguard user privacy and improve network health. Proficient in creating user-friendly guidelines and troubleshooting documentation for non-technical staff. Organized and dependable team player adept at managing multiple priorities with a positive attitude, willing to take on additional responsibilities to achieve team objectives. Seeking a full-time position to leverage interpersonal skills, exceptional time management, and problem-solving abilities to tackle professional challenges effectively.

Overview

12
12
years of professional experience
1
1
Language

Work History

Senior Solution Designer

Singtel
12.2020 - Current
  • Established a reputation for technical excellence, garnering recognition through industry awards and accolades.
  • Collaborated with cross-functional teams to assess client needs and translate requirements into technical specifications, ensuring alignment with business objectives.
  • Designed and implemented innovative solutions for complex telecommunications challenges, enhancing system efficiency and customer satisfaction. Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Designed and implemented system security and data assurance.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Managed and monitored installed systems for highest level of availability.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Oversaw development and maintenance of organization computer systems and intranet.

Senior Implementation Manager

Sixdee Technologies
03.2013 - 10.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Adjusted equipment to meet different productivity levels.
  • Directed and supervised team of 12 engaged in support and system development.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Education

Bachelor of Electronics And Communications - Electrical, Electronics And Communications Engineering

Dhanalakshmi College Of Engineering
India
06.2012

Skills

Solution Testing and Implementation

Storage Virtualization

Infrastructure Solutions

Server Deployment

Detect Operational Problems

Integration Planning

Developing Technical Solutions

Solutions Deployment

Maintenance Organization and Development

Business Solutions

System Architecture Design

Hardware and Firmware Design

Enterprise Infrastructure Architecture Design

Accomplishments

    SINGTEL SINGAPORE IT - AWARD OF EXCELLENCE FOR OUTSTANDING CONTRIBUTION AS PART OF THE PROJECT ECLIPSE-MVNE -FY25 Q2

  • Supervised team of 50+ staff members.
  • Collaborated with team of 100+ in the development of Project Eclipse (Mobile Virtual Network Enabler)
  • Achieved Project delivery by completing architecture design and implementation within budget with accuracy and efficiency.

    • SINGTEL SINGAPORE IT -AWARD OF EXCELLENCE FOR OUTSTANDING CONTRIBUTION AS PART OF NUMBER RECONCILIATION PROGRAM TEAM -FY25 Q4

  • Achieved 99% identification accuracy and facilitated efficient clearance of dirty numbers through precise and thorough RECON operations.
  • Documented and resolved mobile number porting design issues across all Singtel ecosystems, significantly reducing incident occurrences and bridging solution gaps through effective stakeholder collaboration and innovative solutions.

Timeline

Senior Solution Designer

Singtel
12.2020 - Current

Senior Implementation Manager

Sixdee Technologies
03.2013 - 10.2020

Bachelor of Electronics And Communications - Electrical, Electronics And Communications Engineering

Dhanalakshmi College Of Engineering

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Abhilash AravindSenior Solution Designer