Abhilash Aravind
Summary
Detail-oriented telecom Systems Engineer committed to improving system design and operations for reliable workflow management with 10+ year experience. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Senior Solution Architect
Singtel
12.2020 - Current
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Designed and implemented system security and data assurance.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Managed and monitored installed systems for highest level of availability.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Oversaw development and maintenance of organization computer systems and intranet.
Team Lead
Sixdee Technologies
03.2013 - 10.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Adjusted equipment to meet different productivity levels.
- Directed and supervised team of 12 engaged in support and system development.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Education
Bachelor of Electronics And Communications - Electrical, Electronics And Communications Engineering
Dhanalakshmi College Of Engineering
India08.2012
Skills
- Solution Testing and Implementation
- Storage Virtualization
- Infrastructure Solutions
- Server Deployment
- Detect Operational Problems
- Integration Planning
- Developing Technical Solutions
- Solutions Deployment
- Maintenance Organization and Development
- Business Solutions
Languages
English
Bilingual or Proficient (C2)
Timeline
Senior Solution Architect
Singtel
12.2020 - Current
Team Lead
Sixdee Technologies
03.2013 - 10.2020
Bachelor of Electronics And Communications - Electrical, Electronics And Communications Engineering
Dhanalakshmi College Of Engineering
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