Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ABDUL SARHAN BIN ABDUL RIFFIN

Investigation Officer

Summary

Dedicated and results-driven professional with over 15 years of experience in law enforcement, investigation, and customer service. Proven track record in emergency response, criminal investigation, team supervision, and inter-agency collaboration. Recognized for outstanding performance and awarded the highest civil service banding during tenure with the Singapore Police Force. Skilled in stock management, customer engagement, and delivering public presentations.

Overview

16
16
years of professional experience

Work History

Investigator / Ground Response Officer

Singapore Police Force
06.2011 - 06.2024
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
  • Maintain a professional tone.
  • Documented findings and prepared detailed reports.
  • Conducted interviews with witnesses and clients.
  • Interviewed and interrogated suspects.
  • Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Carefully documented statements, observations, and evidentiary materials.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.

Sales Executive

FIFA
01.2008 - 06.2011
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Delivered in-store presentations and talks on global football tournaments, enhancing customer knowledge and boosting sales.
  • Engaged with both local and international customers, providing tailored service and promoting FIFA merchandise.

Education

High School Diploma -

Republic Polytechnic
Woodlands, Singapore
04.2001 -

Skills

  • Responded to both emergency and non-emergency cases including robbery, suicide, theft, and public disturbances
  • Participated in high-risk operations targeting illegal gambling, contraband sales, prostitution, and secret societies
  • Supervised junior officers and led ground response teams during critical incidents
  • Appointed to the Investigation Branch due to outstanding field performance
  • Investigated complex cases (eg, theft, assault, mischief) and utilized CCTV surveillance to assist in evidence gathering and suspect tracking
  • Conducted regular compliance checks on liquor licenses at coffeeshops, pubs, and bars to ensure adherence to legal regulations
  • Spearheaded multiple joint operations with other SPF departments and external agencies to tackle organized crime

Accomplishments

    Recognized for outstanding performance and awarded the highest civil service banding during tenure with the Singapore Police Force.

Timeline

Investigator / Ground Response Officer

Singapore Police Force
06.2011 - 06.2024

Sales Executive

FIFA
01.2008 - 06.2011

High School Diploma -

Republic Polytechnic
04.2001 -

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ABDUL SARHAN BIN ABDUL RIFFINInvestigation Officer