Confident Firefighter works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully.
Ambitious Deck Cadet with background in ship maintenance and operations support. Eagerly assists with departures, navigation and cargo issues to fulfill shipboard mission.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
11
11
years of professional experience
Work History
Section Commander
Singapore Civil Defence Force
2022.05 - Current
Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
Developed strong relationships with fellow first responders by participating in joint training exercises and supporting mutual aid agreements.
Collaborated with local law enforcement agencies to ensure smooth coordination during emergency operations and disaster responses.
Deck Cadet/Technical Intern
Pacific International Lines Pte Ltd
2019.04 - 2021.08
Trained as a cadet in a cargo ship for 8 months and spent the remaining 4 months in the office under the technical department
As a cadet, I was assigned to do general work such as maintenance of the ship, learning how to navigate and operate the machinery on the bridge, and taking instructions given from the Chief Officer and Captain.
Developed leadership skills in fellow cadets through mentorship and team-building activities.
In the office, I assist the superintendent in getting information work done onboard the ship through the Captain and Chief Engineer
Extracting datas of the ship's journey and progression of the work done according to schedule.
Followed protocols and procedures to perform tasks quickly and minimize mistakes.
Sales Associate (Part-Time)
Ikea Singapore
2020.12 - 2021.04
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Retail Assistant (Part-Time)
Cotton On
2015.05 - 2018.12
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained tidy and organized store environment to comply with cleanliness standards.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Intern
Sembcorp Marine Ltd
2014.09 - 2015.03
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Retail Assistant (Part-Time)
Quiksilver
2014.02 - 2014.09
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained tidy and organized store environment to comply with cleanliness standards.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Barista (Part-Time)
Starbucks Coffee
2013.05 - 2013.12
Served customers in a professional manner, made and served coffee according to recipes and instructions, and managed the opening and closing of stores in a proper manner.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Maintained a clean and organized workspace for optimal productivity and safety.
Education
Diploma in Nautical Studies -
Singapore Polytechnic
04.2021
Higher NITEC in Marine & Offshore Technology -
ITE College Central
04.2017
Nitec in Aerospace Machining Technology -
ITE College Central
ITE College Central
04.2014
Skills
Collaborative mindset
Operational planning
Physical Fitness
Motivational Leadership
Conflict de-escalation
Task Delegation
Personnel Management
Timeline
Section Commander
Singapore Civil Defence Force
2022.05 - Current
Sales Associate (Part-Time)
Ikea Singapore
2020.12 - 2021.04
Deck Cadet/Technical Intern
Pacific International Lines Pte Ltd
2019.04 - 2021.08
Retail Assistant (Part-Time)
Cotton On
2015.05 - 2018.12
Intern
Sembcorp Marine Ltd
2014.09 - 2015.03
Retail Assistant (Part-Time)
Quiksilver
2014.02 - 2014.09
Barista (Part-Time)
Starbucks Coffee
2013.05 - 2013.12
Diploma in Nautical Studies -
Singapore Polytechnic
Higher NITEC in Marine & Offshore Technology -
ITE College Central
Nitec in Aerospace Machining Technology -
ITE College Central
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