Abdullah Tahir
Islamabad
Summary
Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adapt at multitasking, leading group discussions and managing projects. Passionate about creating a positive and productive work environment where all team members can thrive and reach their full potential. A committed team player excited about the opportunity to bring my skills and experience to your team and contribute to the continued success of your organization.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work history
Technical Support Troubleshoot
Pixako Technologies Pvt.Ltd
Islamabad, Pakistan
07.2023 - Current
- Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures
- Assisted in the development of training materials to help new employees understand job requirements.
- Managed service requests via ticketing systems for efficient tracking and resolution.
- Documented all customer interactions, providing a resource for future reference and learning.
Desktop publishing graphic designer
Muaawin Foundation
Islamabad, Pakistan
01.2022 - 05.2022
- Collaborated closely with copywriters, optimizing message delivery in designs.
- Kept abreast of latest technological advancements in graphic design field, providing modern solutions to clients.
- Developed eye-catching promotional materials for increased customer engagement.
- Innovated design projects through detailed knowledge of evolving trends and technologies.
Education
Bsc Electrical Engineering - Electrical Engineering
Riphah International University
Islamabad/Pakistan 10.2020 - 07.2024
Skills
- Cerillion CRM Plus
- Adobe Illustrator
- Aurdino IDE
- NI Multisim
- Canva
- Genesys Cloud
- Microsoft Word and Excel
- Conflict resolution in user interactions
- Technical leadership
- Software installation
Certification
- Udemy Graphic Design certification
- CCNA certification
Timeline
Technical Support Troubleshoot
Pixako Technologies Pvt.Ltd
07.2023 - Current
Desktop publishing graphic designer
Muaawin Foundation
01.2022 - 05.2022
Bsc Electrical Engineering - Electrical Engineering
Riphah International University
10.2020 - 07.2024
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