Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Abdul Haziq Bin Abdul Rasid

Nursing Student

Summary

Dynamic professional with a friendly demeanor and strong customer service skills, honed at Thye Hua Kwan Hospital. Proven ability to adapt quickly and collaborate effectively in high-pressure environments. Recognized for boosting sales through engaging events and training initiatives, while maintaining compliance with industry regulations.

Overview

6
6
years of professional experience

Work History

PRCP at Ang Mo Kio Community Hospital

Thye Hua Kwan Hospital
12.2024 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Barista

Bakers Bench Bakery
03.2023 - 12.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Firefighter for Woodlands Fire Station

SCDF
02.2020 - 02.2022
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services with emergency medical team.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.

Spirits Specialist

La Maison Du Whisky
01.2019 - 01.2020
  • Organized educational seminars for customers to deepen their understanding of various spirits categories and production methods.
  • Provided training to new staff members on spirits categories, tasting techniques, and responsible service guidelines.
  • Spearheaded cross-functional initiatives between sales teams and other departments like production or logistics, ensuring seamless operations throughout the company.
  • Managed inventory levels, ensuring optimal stock availability for high-demand items during peak seasons.
  • Boosted sales performance by conducting engaging in-store tastings and promotional events.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance with all relevant laws and guidelines pertaining to the spirits market.

Education

Diploma in Nursing

Ngee Ann Polytechnic
Singapore
05-2025

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Flexible and adaptable

Calm under pressure

Hobbies

I love to go diving whenever I have a chance to travel. Getting the chance to receive my Open Water certificate and Advance Open Water certification at B&J Diving Centre, Tioman Island  to experience the tranquility of the underwater life and adventure of night dives navigating the unknown. This hobby has help me be in a state of calmness in life and my next goal is to be able to free dive 10 meters without any diving equipments.

Timeline

PRCP at Ang Mo Kio Community Hospital

Thye Hua Kwan Hospital
12.2024 - 02.2025

Barista

Bakers Bench Bakery
03.2023 - 12.2024

Firefighter for Woodlands Fire Station

SCDF
02.2020 - 02.2022

Spirits Specialist

La Maison Du Whisky
01.2019 - 01.2020

Diploma in Nursing

Ngee Ann Polytechnic

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Abdul Haziq Bin Abdul Rasid Nursing Student