Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Abdul Haleem Raj Mohammad

Abdul Haleem Raj Mohammad

Summary

Adept at optimizing delivery routes and enhancing customer satisfaction, I leveraged GPS technology and exceptional time management to exceed performance goals at Hustle SG. My proactive problem-solving and punctuality ensured timely, accurate deliveries, contributing to a record of zero accidents and improved service efficiency.

Experienced with navigating complex delivery routes and ensuring timely deliveries. Utilizes strong organizational skills to manage multiple tasks and adapt to changing priorities. Track record of maintaining high standards of customer service and efficiency.

Efficient Desired Position with solid background in delivery and logistics. Proven ability to manage multiple deliveries in timely manner and ensure customer satisfaction. Demonstrated reliability and strong time management skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Professional delivery expert with reliable track record in managing delivery routes and customer interactions. Known for attention to detail and ability to handle changing schedules. Collaborative team player with focus on achieving results and adapting to new challenges.

Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Delivery Courier

LH Management
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.

Delivery Driver

NTUC
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Delivery Driver

Manickam Transport
08.2023 - 08.2024
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.

Delivery Driver

Hustle SG
04.2023 - 08.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Concierge

Park Royal Hotels & Resorts
02.1995 - 02.2009
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Enhanced guest experience by providing personalized recommendations for dining and entertainment.
  • Improved customer satisfaction with prompt and accurate information about local attractions.
  • Trained new concierge staff, ensuring consistent high level of service across team.
  • Negotiated with vendors for services on behalf of guests, ensuring value and satisfaction.

Education

GCE “N” Level -

Singapore Prison School
11.2022

Sec 3 -

East View Secondary School
11.1995

PSLE -

Bedok South Primary School
11.1992

Skills

  • Punctuality
  • GPS technology
  • Load organization
  • Vehicle maintenance
  • Customer service
  • Working independently
  • Time management
  • Loading and unloading
  • Clean driving record
  • GPS navigation

Certification

WSQ Certificate

Leadership Skills(Supervisory)

Problem Solving Skills(Supervisory)

Languages

Malay
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Japanese
Beginner (A1)

Timeline

Delivery Driver

Manickam Transport
08.2023 - 08.2024

Delivery Driver

Hustle SG
04.2023 - 08.2023

Concierge

Park Royal Hotels & Resorts
02.1995 - 02.2009

Delivery Courier

LH Management

Delivery Driver

NTUC

GCE “N” Level -

Singapore Prison School

Sec 3 -

East View Secondary School

PSLE -

Bedok South Primary School
Abdul Haleem Raj Mohammad