Summary
Overview
Work History
Education
Languages
Timeline
Generic

Abdul Aziz Mohd Kassim

Summary

Energetic Operations Executive adept at overseeing cross-functional teams in fast-paced and dynamic environments. Strengths include performance improvement, organizational restructuring and team building. Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond. Seasoned Operations Executive with 15 years of experience as leader in security industry. Adept at overseeing budgets, staff and day-to-day operations at small and large businesses. Outstanding interpersonal, organizational and presentation talents. Leader with almost 15 years of successful Operations Executive experience. Employs organizational skills, interpersonal skills and computer data knowledge to effectively perform administrative and operational support duties with maximum impact. Consistently promotes company values and service standards for efficient office operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

39
39
years of professional experience

Work History

Operations Executive

Actus Guards Pte Ltd
03.2023 - 05.2024
  • Developed strong relationships with clients, vendors, staffs leading to improved service levels and increased collaboration opportunities.
  • Collaborated on operational support tasks to achieve common goal.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Introduced new methods, practices, and systems in accordance to changes as requested by clients and SOPs.

Operations Executive

Ephraim Security (S) Pte Ltd
09.2021 - 08.2023
  • Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
  • Collaborated on operational support tasks to achieve common goal.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Introduced new methods, practices, and systems to reduce turnaround time. during pandemic situation.
  • Oversaw daily operations activities, ensuring smooth functioning across all sites liaising with clients while maintaining high-quality standards.
  • Ensured compliance with industry regulations through diligent oversight of all aspects of operations management.

Operations Executive/ Asst Ops Mgr

One Security (S) Pte Ltd
09.2008 - 04.2016
  • Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Conduct spot checks, monitor manpower deployments.

Security Site Supervisor

Prosec Security
09.2005 - 09.2008
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Removed unauthorized persons from facility grounds.
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.

Duty Manager/Surveyor

Rising Star Pte Ltd
04.2001 - 09.2005
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Conduct survey and evaluate loss and damages on incoming cargos and put up claims from airlines and insurance institutions.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Senior Transport Supervisor

Mindef
03.1985 - 04.2001
  • Established contingency plans to minimize the impact of unexpected disruptions or delays on transport services provided to clients.
  • Coordinated closely with human resources department on matters related to employee selection, deployment and retention—helping to conduct refresher, familiarizaion, orientation and driving assesment test on drivers the transport team.
  • Evaluated employee performance regularly, providing constructive feedback for continuous professional growth and development.

Education

High School Diploma -

Upper Serangoon Technical School
Singapore
12.1984

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Tamil
Advanced (C1)

Timeline

Operations Executive

Actus Guards Pte Ltd
03.2023 - 05.2024

Operations Executive

Ephraim Security (S) Pte Ltd
09.2021 - 08.2023

Operations Executive/ Asst Ops Mgr

One Security (S) Pte Ltd
09.2008 - 04.2016

Security Site Supervisor

Prosec Security
09.2005 - 09.2008

Duty Manager/Surveyor

Rising Star Pte Ltd
04.2001 - 09.2005

Senior Transport Supervisor

Mindef
03.1985 - 04.2001

High School Diploma -

Upper Serangoon Technical School
Abdul Aziz Mohd Kassim