Summary
Work History
Skills
Languages
Timeline
SoftwareDeveloper
Abdul Rahim

Abdul Rahim

Resolving thinking
Singapore

Summary

Versatile and achievement-oriented professional with a robust background at Uems, where I honed my troubleshooting and customer service skills. Expert in system diagnostics and repair, I significantly enhanced operational efficiency and customer satisfaction. My proactive approach and ability to thrive under pressure led to innovative solutions, underscoring my commitment to excellence and continuous improvement.

Work History

Technician

Uems
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Facilitated seamless software upgrades, minimizing disruptions to daily operations.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Optimized operational workflows by integrating cutting-edge technology solutions.
  • Supported project management teams with expert technical advice, contributing to successful project completions.
  • Optimized network performance, conducting regular updates and patches to software systems.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Elevated data security, implementing robust cybersecurity measures across all systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Checked, repaired and repacked survival equipment to meet specifications.

Security Supervisor

Certis
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Collaborated with management to develop security policies and procedures.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
  • Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
  • Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
  • Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
  • Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
  • Conducted regular security audits, significantly improving safety and security protocols within facility.
  • Fostered culture of continuous improvement among security staff through regular feedback and performance reviews.
  • Facilitated collaboration between different departments to ensure cohesive security strategy across organization.
  • Streamlined visitor check-in processes, enhancing efficiency of entry and exit procedures.
  • Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
  • Improved security team's situational awareness by integrating real-time incident reporting tools.
  • Optimized allocation of security resources during peak times, ensuring comprehensive coverage and rapid incident response.
  • Reduced false alarms by fine-tuning sensitivity settings of alarm systems.
  • Reduced incidences of theft and vandalism by conducting thorough risk assessments and implementing strategic security measures.
  • Increased security awareness among staff with comprehensive training sessions.
  • Conducted detailed investigations into security breaches, providing critical insights that informed future prevention strategies.
  • Implemented state-of-the-art access control system, significantly improving management of entry points.
  • Streamlined reporting procedures, enabling quicker decision-making and response to security threats.
  • Enhanced physical security of premises by supervising installation of advanced barrier systems.
  • Enhanced team's response time to security incidents by implementing streamlined communication protocol.
  • Coordinated security operations during high-profile events, ensuring safe environment for attendees and participants.
  • Improved effectiveness of surveillance systems by overseeing upgrade of security cameras and monitoring equipment.
  • Developed and enforced emergency response plans, preparing team for various security scenarios.
  • Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
  • Developed strong relationships with local law enforcement agencies, which aided in quick responses to incidents.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Supervised team of Number security personnel during shift.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Kept team compliant with security protocols and appearance standards.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Coordinated protective service operations with other emergency response agencies.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Established and maintained close working relationships with local law enforcement officers.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Coordinated with IT personnel regarding security of digital assets and information systems.
  • Determined security budgets and identified opportunities to optimize resource utilization.

Meal Service Associate

Uems
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Facilitated seamless software upgrades, minimizing disruptions to daily operations.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Optimized operational workflows by integrating cutting-edge technology solutions.
  • Supported project management teams with expert technical advice, contributing to successful project completions.
  • Optimized network performance, conducting regular updates and patches to software systems.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Elevated data security, implementing robust cybersecurity measures across all systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Checked, repaired and repacked survival equipment to meet specifications.

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Preventive Maintenance
  • Documentation and reporting
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • System troubleshooting
  • Repair services
  • Workload management
  • Routine Inspections
  • Equipment Repair
  • Team Training
  • Safety Equipment
  • Product Inspections
  • Electrical repair
  • Extensive organizational skills
  • Performance improvement
  • Issue resolution
  • Hardware installation
  • Operations monitoring
  • Information tracking
  • Operation Monitoring
  • Component replacement
  • Issue analysis
  • Staff education and training
  • System diagnostics
  • System installation
  • Complex Repairs
  • System Tests
  • Production Assistance
  • Computer-assisted diagnostics
  • Risk mitigation
  • Software configuration
  • User training
  • Innovation skills
  • Production scheduling
  • Project Support
  • Manufacturing processes
  • Plant operations support
  • Environmental compliance
  • Program support
  • General Plumbing
  • Residential construction
  • Drywalling
  • Design Techniques
  • Analytical/Scientific software
  • Construction management
  • Problem-solving
  • Mechanical tools
  • Job site cleanup
  • Loading and unloading
  • Critical thinking
  • Verbal and written communication
  • Software installation
  • File and record maintenance
  • Equipment operation
  • Health and safety regulations
  • System upgrades
  • Data analysis
  • User support
  • Computer troubleshooting
  • Diagnostic testing
  • Maintenance and repair

Languages

English
Beginner (A1)

Timeline

Technician

Uems

Security Supervisor

Certis

Meal Service Associate

Uems

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Abdul RahimResolving thinking