Abdul Malik Bin Mohamad Fahrazi
Summary
Dynamic Transportation Operations Manager at Kim Transport Solutions Pte Ltd, skilled in fleet management and route planning. Cultivated a collaborative work culture while enhancing vendor relationships, driving service quality improvements. Proven ability to recruit and train staff, ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Transportation Operations Manager
Kim Transport Solutions Pte Ltd
08.2019 - Current
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Led a team of dispatchers, drivers, and support staff to achieve consistent on-time delivery performance.
- Established a positive work culture that promoted teamwork, accountability, and open communication among employees at all levels within the organization.
- Developed strong relationships with vendors and negotiated favorable contracts for improved service quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions . Provide brief details in marine transportation
- Reported issues to higher management with great detail.
Retail Sales Associate
Cheers Holdings Pte Ltd
03.2018 - 03.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
No Degree - Mechanical Technology
Institute Of Technical Education College Central
Ang Mo Kio04-2015
Skills
- Fleet management
- Dispatch operations
- Route planning
- Staff recruitment
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Staff training
Languages
English
Intermediate (B1)
Malay
Elementary (A2)
Timeline
Transportation Operations Manager
Kim Transport Solutions Pte Ltd
08.2019 - Current
Retail Sales Associate
Cheers Holdings Pte Ltd
03.2018 - 03.2019
No Degree - Mechanical Technology
Institute Of Technical Education College Central
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