Lai Pei Mei (Chloe)
Summary
I am a Malaysian born in 17 December 2001 and residing in Singapore. Currently having 3 years of experience in retail and F&B industry. I am looking forward to challenging myself and having the opportunity to work in different sectors. I am a detailed oriented individual and a strong team player.
Overview
4
4
years of professional experience
Work History
Administrative Assit
DACTA SG PTE LTD
10.2024 - 11.2024
- Liaise with learner, trainers and related department & organization to ensure program run smoothly.
- Provide support to learners and companies through telephone or emails.
- Ensure smoothly daily operational activities.
- Assists in classroom facilitation.
- Preparation of course material.
- Administrative work such as attendance, evaluation, document filling etc.
- Monitoring and schedule all training to ensure compliance.
Service Crew Member ($3,200)
DC FOODBAR PTE LTD
06.2023 - 10.2024
- Prepared products following restaurant, health, and safety standards and procedures.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
Sales Assistant
CHIANG HENG JEWELLERY
05.2021 - 04.2023
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Boosted store revenue through upselling and cross-selling techniques.
Education
SIJIL PELAJARAN MALAYSIA (SPM) -
SMK TAMAN BUKIT INDAH
12.2018
Skills
- Team Player
- Reliability and punctuality
- Efficient task completion
- Managing Orders and Deliveries
- Collaboration and Teamwork
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Elementary (A2)
Malay
Elementary (A2)
Timeline
Administrative Assit
DACTA SG PTE LTD
10.2024 - 11.2024
Service Crew Member ($3,200)
DC FOODBAR PTE LTD
06.2023 - 10.2024
Sales Assistant
CHIANG HENG JEWELLERY
05.2021 - 04.2023
SIJIL PELAJARAN MALAYSIA (SPM) -
SMK TAMAN BUKIT INDAH
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