Aaron Song Qilong
Summary
Compliant KYC Analyst with 3 years of periodic reviews and onboarding KYC experience. Prior experiences in sales and customer service. Comfortable in a high paced environment as well as communications with stakeholders.
Overview
9
9
years of professional experience
Work History
KYC Analyst (Business Banking)
United Overseas Bank Limited
04.2022 - Current
- Perform periodic KYC review to ensure completeness and in compliance to UOB's AML/CFT requirement upon obtaining required documents from clients
- Working with BU / RM to conduct CDD for New-to-Bank prospect onboarding and existing customers review
- Perform KYC Screening, review past transactions, conduct enhanced due diligence and assess the AML/CFT risk of prospects and existing customers
- Perform trigger event review, STR trigger review and escalations to group compliance
DBS BusinessCare Customer Service Officer
DBS Bank Ltd
03.2020 - 07.2021
- Responsible in responding to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding DBS corporate accounts
- Handle enquiries about account opening, account maintenance, I-Banking, trade and loans banking facilities
- Secondment Role - WorkForce Management (Cover), responsible for scheduling roster and shift to ensure there is sufficient manpower to maintain service level
Personal Banker, Senior Officer
United Overseas Bank Limited
04.2017 - 04.2018
- Responsible in performing banking duties for personal accounts
- Advising and providing financial solutions regarding personal savings and retirement planning
- Advisory on investments decisions and portfolio planning
- Follow up with clients and maintain good banking relationship with clients
- Products handled: Unit trust and Endowment savings plan
Financial advisor
PRUDENTIAL
04.2016 - 04.2017
- Helps individuals accomplish financial objectives by accessing, offering information and guidance regarding savings, retirement planning, investments and insurance decisions
- Develops financial strategies while discussing with clients to match their goals to situation with appropriate financial plan
- Following up with clients for insurance applications, maintaining good client relationship
Admin Assistant
CPF Board
10.2015 - 11.2015
- Provision of administrative support to the department such as faxing and filing of documents
- Corresponding of emails and queries from members on queries and CPF matters
- Preparing of documents
- Any other ad-hoc administrative duties assigned
Education
Diploma - Engineering Informatics
Nanyang Polytechnic
04.2013
GCE 'O' Level - undefined
Bedok North Secondary School
12.2009
Skills
- Technical acumen
- Banking regulations
- Know your customer
- Compliance reporting
- Client onboarding
- Account verification
- Microsoft office
- AML compliance
- Review financial statements
- Customer service
- Relationship management
- Policy adherence
Personal Information
- Date of Birth: 07/29/93
- Gender: Male
- Nationality: Singaporean
Ethnicity
Chinese
Timeline
KYC Analyst (Business Banking)
United Overseas Bank Limited
04.2022 - Current
DBS BusinessCare Customer Service Officer
DBS Bank Ltd
03.2020 - 07.2021
Personal Banker, Senior Officer
United Overseas Bank Limited
04.2017 - 04.2018
Financial advisor
PRUDENTIAL
04.2016 - 04.2017
Admin Assistant
CPF Board
10.2015 - 11.2015
GCE 'O' Level - undefined
Bedok North Secondary School
Diploma - Engineering Informatics
Nanyang Polytechnic
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