Dynamic professional with a proven track record at Grab Driver Centre, excelling in customer service . Expert in navigational systems, I consistently improved fuel efficiency, committed to safety and punctuality, I foster positive relationships while ensuring timely task completion.
Overview
12
12
years of professional experience
Work History
Grab Driver
Grab Driver Centre - Sin Ming Lane
08.2020 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Enhanced team morale by providing support and assistance during peak delivery periods.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Addressed and resolved customer inquiries and concerns, fostering positive relationships.
Improved fuel efficiency by implementing strategic driving routes and practices.
Site Coordinator
Parafoil Design & Engineering
03.2013 - Current
Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
Scheduled staff and volunteers to cover all necessary duties during planned events.
Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
Improved site safety by conducting regular inspections and implementing necessary corrective actions.
Mover
New Charis Mission
08.2023 - 07.2025
Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Moved furniture and boxes using utility dolly and truck ramp.
Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
Inspected items for damage and reported issues to supervisor for resolution.
Strapped items down over protective padding to secure throughout transportation.
Followed verbal and written instructions to properly move and ship products.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Followed safety protocols to prevent accidents and injuries.
Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Communicated with customers courteously and professionally to drive satisfaction.
Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.