Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Aariz Zikry

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Summary

Dynamic Park Ambassador with a proven track record at Resorts World Sentosa, excelling in customer engagement and problem-solving. Recognized for enhancing visitor satisfaction through effective issue resolution and teamwork. Skilled in maintaining safety standards and cleanliness, contributing to a welcoming environment that fosters loyalty and positive experiences.

Overview

3
3
years of professional experience

Work History

Park Ambassador

Resorts World Sentosa
08.2025 - Current
  • Conducted regular facility inspections to identify maintenance needs and address potential hazards.
  • Maintained a strong presence throughout the park, acting as a visible ambassador to ensure guests felt welcomed and well-served during their visit.
  • Resolved visitor issues effectively, maintaining a high level of customer satisfaction.
  • Collaborated with team members to maintain clean facilities, contributing to positive visitor impressions

Intern, Park Ambassador

Resorts World Sentosa
03.2025 - 08.2025
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
  • Collaborated with team members to ensure timely resolution of customer issues, resulting in increased loyalty.
  • Streamlined ticket validation process by maintaining up-to-date knowledge of event-specific information and venue layouts.

Guest Service Officer

Mandai Wildlife Reserve
12.2023 - 02.2025
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Resolved customer complaints with professionalism, ensuring positive customer experiences.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.

Retail Sales Associate

Nike
11.2022 - 03.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

High School Diploma -

Nanyang Polytechnic
Singapore, Null, Singapore
05-2026

GCE O'Level -

Hillgrove Secondary School
Singapore, Null, Singapore
04.2001 -

Skills

Customer Engagement

Teamwork and Collaboration

Friendly, Positive Attitude

Customer Service

Problem-solving

Multitasking

Hobbies

  • Playing basketball
  • Watching football
  • Playing console games
  • Karaoke
  • Listening to music

Timeline

Park Ambassador

Resorts World Sentosa
08.2025 - Current

Intern, Park Ambassador

Resorts World Sentosa
03.2025 - 08.2025

Guest Service Officer

Mandai Wildlife Reserve
12.2023 - 02.2025

Retail Sales Associate

Nike
11.2022 - 03.2023

GCE O'Level -

Hillgrove Secondary School
04.2001 -

High School Diploma -

Nanyang Polytechnic

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Aariz Zikry‎