AALIA BERISA ELAMIN
Singapore
Summary
Patient-oriented Herbalist possessing detailed understanding of various herbs and preparation. Offering 2 years of hands-on experience helping patients overcome illnesses and conditions with help of all natural remedies. Polished in conducting physical examinations and assessments and providing practical advice to patients about lifestyle, diet and exercise. Certified in Herbalism, Flower Remedies, Homeopathy & Allergy Testing, paired with familiarity of human anatomy and physiology.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Freelance Herbalist & Therapist
Tulip Alchemy Vibration
Singapore, Singapore (Remote)
01.2022 - Current
- Enhanced patient wellness by conducting thorough consultations and creating personalized herbal remedies.
- Increased client satisfaction by providing in-depth education on the benefits and proper usage of herbal products.
- Reduced customer waiting times through efficient inventory management and streamlined order fulfillment processes.
- Developed strong relationships with local suppliers, ensuring access to high-quality and ethically-sourced herbs.
- Elevated customer experience through attentive listening, empathetic communication, and personalized recommendations for optimal health outcomes.
- Established trust among clients by adhering to strict confidentiality guidelines when handling sensitive personal information.
- Demonstrated commitment to sustainable practices through responsible sourcing of organic ingredients for all products offered at the clinic or shop.
- Improved client adherence to treatment plans by providing comprehensive instructions on how to prepare and consume custom-blended remedies correctly.
- Cultivated a loyal customer base by consistently delivering exceptional service and high-quality herbal products tailored to individual needs.
- Ensured compliance with industry regulations by maintaining accurate records, obtaining necessary permits, and staying informed of evolving legal requirements.
- Marketed and promoted business by leveraging social media, building website and advertising in local sources.
- Studied healing properties of plants and herbs to treat patients and offer natural alternatives to modern medicine.
- Undertook follow-up appointments to assess patient progress and make changes to herbal medicine.
- Conducted patient consultations to diagnose illnesses and conditions and select appropriate remedies.
- Used holistic approach to advise patients on diet, exercise, lifestyle and emotional wellbeing.
- Gained information from patients about previous physical medical history and symptoms by conducting interviews and asking direct questions.
- Advised patients about use of remedies to educate on how to take, when to take and how much to take of each remedy,
- Formulated herbal preparations to treat conditions, considering herbal properties such as toxicity, contraindications and incompatibilities.
- Conducted patient assessments and implemented techniques to balance and harmonize mind, body and spirit.
Datacenter Inventory & Asset Technician (DIAT On-Site & Remote), Logistics Technician (GRDS IAM Remote)
Microsoft
01.2021 - Current
- Empower culture of safety and security in global datacenter operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments
- Develop positive working relationships with internal teams and external stakeholders
- Appointed as Diversity & Inclusion Ambassador as GRDS representative by team members (2021)
- Encourage team members to bring up any concerns or topic sharing for D&I activities
- Coordinate all logistics and supply chain daily responsibilities for AMER, EMEA and APAC regions
- Managed Weekly Cycle Count and Discrepancies for China Sites & SG3
- Maintain accurate documentation of incoming and outgoing deliveries
- Perform regular audits of datacenter equipment to ensure inventory controls are met
- Perform obsolete life-cycle Inventory controls
- Work within ticket-based environment
- Perform destruction of data bearing devices (ex
- Hard drives, solid state drives, etc.)
- Perform material movement, including shipping/receiving and inventory management.
Trade, Customs, Classification & Compliance Coordinator
Williams Sonoma PTE LTD
01.2016 - 06.2020
- Collaborates with senior leadership including Trade Compliance Manager as needed
- Assists in Free Trade Agreements Assessment, C-TPAT Audits and Assessments, including obtaining vendor declarations
- Ensured proper classification of products including HTS< tariff rates, risk class for US Import for Europe, Canada, and Australia exports
- Utilized analytical skills to oversee discrepancies, and product reports as needed
- Reporting on all communications to analysts and management on vendor responses
- Oversaw vendor breakdown of mandatory component requirements
- Effective prepared complex documents to drive international trade transactions and review documentation from vendors
- Drove proven and demonstrated knowledge of local and foreign customs rules and regulations as needed
- Utilized strategic thinking, planning, and logistics to enhance operational issues
- Served as liaison and first point of contact with classification team regarding sensitive documentation
- Collaborated with Customs Regulatory Team to implement processes for imports from foreign countries
- Successfully created and implemented low value shipment standard operating procedures
- Trained, mentored, and provided guidance to supply chain departments with regards to shipping, warehouse management, and customs
- Provide comprehensive communications to customs compliance manager on maritime and customs regulations
- Drove standard best practices regarding Certificate of Origin applications
- Coordinated Customs Compliance Director and Regulatory Coordinator on C-TPAT Vendor Audits and requirements for CBP solutions.
Customer Service Officer
Pacific International Line Logistics
01.2015 - 01.2016
- Drove oversight of project logistics including sales quotations, coordination, invoicing, and monitoring of channel distribution of re-exports and direct shipments
- Managed comprehensive web-based system reports with direct implementation of basic trade compliance requirements
- Ensured client options and solutions delivery for transhipment of international cargo, sponsorships, and cost savings
- Delivered and implemented comprehensive information including Port Terminal Charges and other charges in S.E.A
- Served as consultant for high-profile goods including cosmetics and alcohol, ensuring proper overseas permits and licenses including clarification of US Export and Classification under Singapore Customs Regulation
- Worked directly with Finance Department to solve and align cashflow for client delivery of contracts in Malaysia ensuring compliance for auditing purposes.
Material, Logistics and Inventory Officer / Controller
Geoservices Equipment PTE LTD - Schlumberger
01.2010 - 01.2014
- Supported offshore and onshore global bases, headquarters and relevant departments from material management, procurement, inventory, logistics, and inspections as needed
- Oversaw 8 different systems within supply chain including web-based linked projects to logistics, warehouse management systems enterprise resource planning, and material requisition planning
- Collaborated with Project and Technical Departments to drive unit preparations, asset allocations, and other ancillary items
- Managed all inventory control, assets management, and global inventory reporting to multiple senior leaders on global basis
- Created and implemented “On the way” and “Diversion” logistics processes for forwarders and warehouse management to ease logistics flow and meet demand of rig operational requirements
- Liaised with Chamber of Commerce for Certificate of Origin, providing solutions for Indonesia operations in import and export of DG and non-DG goods through proper customs in compliance with regulations
- Honoured as part of Integration Team in 2012 to drive “Virtual” store systems ensuring all IT teams amended faulty issues including unit measurement, product catalogue, stock reconciliation, among other areas
- Assisted Logistics Manager with mass upload of inventory lists in Transport Management Systems through IT assistance, ensuring each item are identified according to the description.
Sales Coordinator & Shipping Officer
Agility Project Logistics PTE LTD
01.2009 - 01.2010
Sales & Admin Coordinator
Tri-Wall PTE LTD
01.2006 - 01.2008
Customer Service Officer
Singapore Telecommunications Limited
01.2005 - 01.2006
Logistics & Trade Compliance Administrator
McDermott Asia Pacific PTE LTD
01.2016
- Served as liaison with internal and external stakeholders, reporting to the Trade Compliance Manager in Asia
- Interfaced directly with logistics service providers, shipping agents, customs brokers, and process agents as needed
- Provided comprehensive service to internal departments including project teams, engineering, and marine and traffic
- Ensured proper day to day operations including administration of invoices and systems software
- Traced and maintained logistics supplier database including data entry to satisfy record-keeping requirements as needed.
Assistant Customer Service Executive
Maersk Line
01.2008
Education
No Degree - Gut Health, Save & Effective Fasting, How To Detox
College of Naturopathic Medicine
UK10.2022
No Degree - Higher International Diploma in Holistic Therapies
The School of Natural Health Sciences
UK10.2017
Bachelor of Science - Trade Law
Dunlap-Stone University
USA10.2015
DIPLOMA in Logistics Management -
The Turning Point Education-The Australian Logistics Academy (ALA)
Singapore01.2010
Skills
- Community Education
- Holistic health understanding
- Herbal extraction methods
- Herbal medicine preparation
- Clinical herbalism
- Traditional medicine systems
- Natural remedy formulation
- Herbal product development
- Homeopathic Remedies
- Interpersonal Skills
- Health Code Compliance
- Regulatory Compliance
- Active Listening
Accomplishments
- Resolved product issue through consumer testing.
- Formulated few herbal products for clients and retail, with positive results
- Promoted my brand for 'Food for Health' Event held in June 2023, to the public and managed to share about the business to few representatives from The International Trade Council
Certification
- Human Trafficking Awareness – International Air Transport Association
- Beginner Level 3 - Alliance Francais Singapour
- Certificate in NVOCC Bill of Lading – International Chamber of Commerce and International Maritime Bureau
- U.S Registered & Certified Exporter (CE) – International Import / Export Institute
- Certificate in Classification & the Harmonised System – Singapore Customs Academy
- Certificate in Blockchain and Bitcoin Fundamentals, Cryptocurrency Fundamentals, Bitcoin Advanced Level: Transactions – Institute of Blockchain Technology
- Certificates in European Business Law (with Honours) – Understanding the Fundamentals, Doing Business in Europe, Competing in Europe – Lund University
- Certification in Import / Export Procedures & Documentation – BMC International College
Languages
ENGLISH
MALAY
BAHASA INDONESIA
FRENCH (BASIC)
International Trade And Customs Experience
- Singapore Customs
- Port of Singapore Authority
- SG & US Classification & the Harmonized System / Schedule B
- US International Trade Commission
- Foreign Corrupt Practices Act
- Bureau of Industry and Security – Export Administration Regulation
- 19 CFR – Customs and Duties
- 15 CFR - Commerce & Foreign Trade
- 22 CFR - Export Control Classification Number
- Commerce Control List & US Munition List
- Directorate of Défense Trade Controls
- Office of Foreign Assets Control – KYC: Denied Persons List, Sanctions, Embargo
- US Customs & Border Protection – 10+2 Program, Automated Export System
- EU - Free Movement of Goods
- Incoterms 2010 Rules
- Free Trade Agreements
- CTPAT
- Human Trafficking Awareness
Membership Associate Organisation
- U.S REGISTERED MEMBER – INTERNATIONAL IMPORT/EXPORT INSTITUTE (IIEI)
- INTERNATIONAL COMPLIANCE PROFESSIONAL ASSOCIATION (ICPA)
Technical Profile
- GDCO App
- D-CAT
- Vendors Order Mgmt – For RMA (return & replacement)
- MICROSOFT SUITE 365
- ONEDRIVE / ICLOUD
- ADOBE
- MATERIAL RESOURCE PLANNING
- ENTERPRISE RESOURCE PLANNING
- WAREHOUSE MATERIAL MANAGEMENT
- BILL OF MATERIALS
- ASSET MANAGEMENT ORDER & TRACKING SYSTEMS
- WEB-BASED LINK PROJECTS SYSTEM
- SHAREPOINT
- RETAIL MERCHANDISE SYSTEM
- ELECTRONIC CERTIFICATE OF ORIGIN
- GLOBAL TRADE DESKTOP
- TRANSPORT MANAGEMENT SYSTEM
- SG TRADENET
- PORTNET
- OFAC: SANCTION PROGRAMS & INFORMATION
- HTSUSA
Affiliations
- International Practitioners of Holistic Medicine
https://www.tulip.sg/about-us
This is my brand website, Tulip. which I launched to promote products, services, projects and the business background for customers to know more what the business and who is behind it.
Additional Information
I am interested to fully transition to the natural health & wellness sector, not only to path my future and for the business, but also to share and help others.
Timeline
Freelance Herbalist & Therapist
Tulip Alchemy Vibration
01.2022 - Current
Datacenter Inventory & Asset Technician (DIAT On-Site & Remote), Logistics Technician (GRDS IAM Remote)
Microsoft
01.2021 - Current
Trade, Customs, Classification & Compliance Coordinator
Williams Sonoma PTE LTD
01.2016 - 06.2020
Logistics & Trade Compliance Administrator
McDermott Asia Pacific PTE LTD
01.2016
Customer Service Officer
Pacific International Line Logistics
01.2015 - 01.2016
Material, Logistics and Inventory Officer / Controller
Geoservices Equipment PTE LTD - Schlumberger
01.2010 - 01.2014
Sales Coordinator & Shipping Officer
Agility Project Logistics PTE LTD
01.2009 - 01.2010
Assistant Customer Service Executive
Maersk Line
01.2008
Sales & Admin Coordinator
Tri-Wall PTE LTD
01.2006 - 01.2008
Customer Service Officer
Singapore Telecommunications Limited
01.2005 - 01.2006
No Degree - Gut Health, Save & Effective Fasting, How To Detox
College of Naturopathic Medicine
No Degree - Higher International Diploma in Holistic Therapies
The School of Natural Health Sciences
Bachelor of Science - Trade Law
Dunlap-Stone University
DIPLOMA in Logistics Management -
The Turning Point Education-The Australian Logistics Academy (ALA)