Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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DARRSHINI THIAGU

DARRSHINI THIAGU

Singapore

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring four years of relevant work experience to your team.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Senior Patient Service Assosicate

CHANGI GENERAL HOSPITAL
11.2023 - Current
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Verified patient insurance eligibility and entered patient information into system.

Patient Service Associate

IHH HEALTHCARE
09.2023 - 11.2023
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Verified patient insurance eligibility and entered patient information into system.
  • Provided excellent customer service to patients and medical staff.
  • Organized patient records and database to facilitate information storage and retrieval.

Customer Service Officer

Delta Airlines
Singapore
10.2022 - 05.2023
  • Handling queries
  • Rescheduling of flights
  • Handling Premium Passengers
  • Ad-Hoc duties given by supervisors.

Passenger Service Agent

SATS PTE LTD
Singapore
12.2021 - 10.2022
  • Process check in for passengers ( issue of boarding pass, luggage tags and seat changes )
  • Assist and guide passengers on use of self- Service Kiosk and Auto Baggage Drops
  • Performing of Service desk duties
  • Assisting passengers in arrival and Departure
  • Other Ad-Hoc duties based on the manpower stuffing.

Customer Service Agent

SATS AEROLOG PTE LTD
Singapore
06.2019 - 12.2021
  • Assist in passengers check in
  • Assist in Arrival & Departure duties
  • Assist of passengers in delayed flights.

Fashion Advisor

Urban Revivo
Singapore
06.2018 - 06.2019
  • Worked in collaboration with my peers to achieve monthly goals and benefits
  • Engaging in customers need and being able to satisfy their fashion goals
  • Always remaining open minded and leading with my peers for great collaborations of products.

Education

Diploma in Business Administration and Digital Mrketing - undefined

PSB ACADEMY, Singapore
06.2020 - 5 2022

O LEVELS - undefined

Kaplan University, Singaporr
01.2018 - 1 2019

N LEVELS - undefined

Ang Mo Kio Secondary School, Singapore
01.2013 - 11 2016

Skills

Microsoft Excelundefined

Personal Information

  • Place of Birth: Singapore
  • Date of Birth: 09/24/00
  • Gender: Female
  • Nationality: Singaporean
  • Marital Status: Single

Timeline

Senior Patient Service Assosicate

CHANGI GENERAL HOSPITAL
11.2023 - Current

Patient Service Associate

IHH HEALTHCARE
09.2023 - 11.2023

Customer Service Officer

Delta Airlines
10.2022 - 05.2023

Passenger Service Agent

SATS PTE LTD
12.2021 - 10.2022

Diploma in Business Administration and Digital Mrketing - undefined

PSB ACADEMY, Singapore
06.2020 - 5 2022

Customer Service Agent

SATS AEROLOG PTE LTD
06.2019 - 12.2021

Fashion Advisor

Urban Revivo
06.2018 - 06.2019

O LEVELS - undefined

Kaplan University, Singaporr
01.2018 - 1 2019

N LEVELS - undefined

Ang Mo Kio Secondary School, Singapore
01.2013 - 11 2016

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DARRSHINI THIAGU