Summary
Overview
Work History
Education
Skills
Personal Information
Employability Skills
Personal Attitude
Languages
Date Of Availability
Timeline
Generic
Garnell Nur Azlin Louisa

Garnell Nur Azlin Louisa

Summary

To pursue a dynamic administrative career in a positive company that offers substantial opportunities for both professional and personal growth. Seeking an administrative position where I can leverage my skills and talents to contribute effectively to the organization's success, while continually enhancing my own career development. I am eager to utilize my expertise in administrative tasks, strong organizational abilities, and creative problem solving skills to support the company's goals and thrive in a collaborative environment.

Overview

14
14
years of professional experience

Work History

Outlet Manager

Tarik By Ali Redha
04.2022 - Current
  • Addressed customer concerns and answered questions about store policies.
  • Supervised and trained employees to reduce process lags and boost productivity.
  • Improved business strategy based on guest feedback.
  • Managed weekly inventory with templates for optimal stock tracking.
  • Analyzed sales reports to enhance performance and capitalize on trends.
  • Set clear objectives for team alignment with company goals.
  • Resolved strategy issues to support sales and guide business direction.
  • Increased earnings through sales goals, customer service, and team commitment.
  • Supported team professional development and leadership placements.
  • Streamlined operations for efficiency and cost-effectiveness.
  • Increased customer satisfaction with service strategies and staff training.
  • Implemented loss prevention to minimize theft while maintaining service levels.
  • Reduced inventory discrepancies through audits and effective stock management.
  • Achieved revenue growth with targeted sales initiatives and promotions.
  • Tracked trends and suggested product enhancements.


Last Drawn Salary : $3000

Operations Executive

Assuridge Pte Ltd
06.2021 - 04.2022
  • Corporate Secretary Service, preparation of minutes and resolution of general meetings in respect of the annual general meeting, Reminders of statutory filing deadlines Preparation of the annual and other statutory returns to be lodged with ACRA Updating of the statutory books and registers as required by the Act Payroll & HR, payroll administrative duties Computation of salary, CPF and other deductions
  • Improved employee retention rates by creating a positive work environment and offering professional development opportunities for staff members.
  • Generating of payslips CPF e-submission Salary:
  • Leveraged meeting minutes to measure progress and accountability.


Last Salary drawn ($3000)

Customer Care Coordinator

DKSH Singapore Pte Ltd
01.2020 - 05.2021
  • Interface with customers and sales representatives to handle both pre-sales and post-sales service functions
  • Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner
  • Handle incoming phone calls related to; return material requests, product samples, order referrals, sales promotions and such
  • Assist in product purchasing and order fulfilment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc
  • Salary: ($2500)

Warehouse Coordinator

Keppel Logistics Pte Ltd
03.2018 - 12.2019
  • Verifies product inventory reports by comparing logs & reports, adjusting entries
  • Documents actions by completing forms, reports, logs & records, maintaining databases
  • Monitors inventory by completing counts as required
  • Liaise with customers on inbound & outbound issues
  • Salary: ($1850)

Housewife

Fulltime Mom
01.2016 - 03.2018

Customer Care Coordinator

DKSH Singapore Pte Ltd
01.2012 - 12.2015
  • Interface with customers and sales representatives to handle both pre-sales and post-sales service functions
  • Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner
  • Handle incoming phone calls related to; return material requests, product samples, order referrals, sales promotions and such Assist in product purchasing and order fulfilment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc
  • Reason for leaving: Pregnancy
  • Salary: ($1800)

Barista

Starbucks Singapore
01.2010 - 12.2011
  • Promotes coffee consumption by educating customers
  • Selling coffee and coffee grinding and brewing equipment, accessories, and supplies
  • Preparing and serving a variety of coffee drinks, along with pastries and cookies
  • Receive and process customer payments
  • Reason for leaving: Good Job Opportunity Salary: ($1200)

Education

ITE College Tampines
04.2009

ITE College Bedok
11.2006

Queenstown Secondary School
11.2004

New Town Primary School
11.2000

Skills

  • Store operations
  • Sales negotiation
  • Employee Relations
  • Customer Service
  • Scheduling
  • Cost Control

Personal Information

  • Ethnicity: Eurasian
  • Date of Birth: 12/13/88
  • Gender: Female
  • Mobile: +65 9427 4052
  • Nationality: Singaporean
  • Expected Salary: $3800

Employability Skills

  • Microsoft Office
  • System Application Product (SAP)
  • WMS Warehouse System
  • First Aider


Personal Attitude

  • Willing to learn and gain more experience
  • Cheerful person who gets along well with peers
  • Committed to doing my best in this field to reach my goals
  • Open to trying new things
  • Interested in improving efficiency on assigned tasks

Languages

English
Malay

Date Of Availability

1 Month Notice, able to commit 5 days’ work week (Mon-Fri)

Timeline

Outlet Manager

Tarik By Ali Redha
04.2022 - Current

Operations Executive

Assuridge Pte Ltd
06.2021 - 04.2022

Customer Care Coordinator

DKSH Singapore Pte Ltd
01.2020 - 05.2021

Warehouse Coordinator

Keppel Logistics Pte Ltd
03.2018 - 12.2019

Housewife

Fulltime Mom
01.2016 - 03.2018

Customer Care Coordinator

DKSH Singapore Pte Ltd
01.2012 - 12.2015

Barista

Starbucks Singapore
01.2010 - 12.2011

ITE College Tampines

ITE College Bedok

Queenstown Secondary School

New Town Primary School
Garnell Nur Azlin Louisa