Malcolm Lee
Summary
Driven Recruitment Consultant with over 2 years of experience in talent acquisition and client relationship management. Skilled in identifying, engaging, and placing top-tier candidates across various industries, with a strong focus on meeting and exceeding client staffing goals. Adept at utilizing a range of sourcing techniques, conducting thorough candidate assessments, and delivering customized staffing solutions. Known for exceptional communication and relationship-building skills, fostering long-term partnerships with both clients and candidates. Seeking an opportunity to bring my expertise to a dynamic organization dedicated to excellence in recruitment and talent management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recruitment Consultant
PERSOLKELLY Singapore
08.2022 - Current
- Collaborated closely with clients to define staffing needs, job specifications, and desired candidate profiles across Banking and Finance industry and across other Corporate Functions industries.
- Utilized a variety of sourcing techniques, including online job boards, social media, networking, and referrals, to identify and attract qualified candidates
- Conducted pre-screening interviews and assessments to evaluate candidates' skills, experience, and cultural fit, ensuring optimal alignment with client requirements.
- Developed and maintained a robust talent pipeline through proactive engagement and relationship-building with passive candidates.
- Facilitated seamless communication between clients and candidates, managing interview coordination, feedback, and negotiation processes.
- Negotiated offers and closed deals to finalize recruitment process and secure best talent.
- Collaborated with managers to identify and address employee relations issues.
IT | ONSITE ENGINEER
Defence Science and Technology Agency, DSTA
12.2019 - 06.2022
- Onsite troubleshooting for computers/printers/scanners
- Deployment and collection of users asset
- Incident ticketing
- Communicating with external vendors/contractors
- Followed customer issues through completion to resolve complaints and achieve customer satisfaction.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed, configured and maintained computer systems and network connections.
- Delivered direct technical support to customers on installations, usage or maintenance to enhance system functionality.
CYBER SECURITY | SOC OPERATOR
Singapore Armed Forces
10.2017 - 10.2019
- Learnt application: Symantec Endpoint Protection Manager, Nessus
- LogRhythm, Arbor, FireEye
- Aligning cyber-security monitoring, response plans and initiatives to support team in operation and maintenance of system
- Assisting in coordinating the response and investigation efforts during incidents
- Ensure cyber-security threats and risks are detected and responded effectively
- Communicating with different services and external vendors/contractors
RETAIL ASSOCIATE
Samsonite Singapore Pte Ltd
12.2013 - 09.2017
- Provide qualitative customer service as the brand representative
- Responsible in generating sales revenue and deliver competent after sale service
- Up-keeping the cleanliness of the boutique store in accordance to standards
- Promote and sell products by identifying customer;s needs and suggest suitable products to meet their needs
COMPUTER ENGINEER INTERN
PC Dreams Pte Ltd
08.2016 - 02.2017
- Fresh installing of operating systems on desktop, laptops and tablets
- Replacing hardware parts of computer parts
- Provide daily operation support for the team
- Perform basic system diagnostics, trouble-shooting and prompt escalation when required
- Ensure that all disaster recovery exercise planning are done in accordance to the requirements
Education
DIPLOMA - ELECTRICAL AND COMPUTER ENGINEERING
NGEE ANN POLYTECHNIC
05.2017
Skills
- Talent Sourcing
- Sales Driven
- Candidate Assessment
- Client Relationship Management
- Negotiation and Offer Management
- Contract Negotiation
- Cold Calling
- Online Platforms: Jobstreet, MyCareersFuture, Fastjobs, LinkedIn, eFinancialCareers
- Boolean Searches
- Microsoft Office
- Salary Advice
- Adaptable to Changing Conditions
- Recruitment and Staffing
- Permanent Placement
- Applicant Interviewing
- Talent Pipelining
Certification
Certificate of Employment Intermediaries
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Recruitment Consultant
PERSOLKELLY Singapore
08.2022 - Current
IT | ONSITE ENGINEER
Defence Science and Technology Agency, DSTA
12.2019 - 06.2022
CYBER SECURITY | SOC OPERATOR
Singapore Armed Forces
10.2017 - 10.2019
COMPUTER ENGINEER INTERN
PC Dreams Pte Ltd
08.2016 - 02.2017
RETAIL ASSOCIATE
Samsonite Singapore Pte Ltd
12.2013 - 09.2017
Certificate of Employment Intermediaries
DIPLOMA - ELECTRICAL AND COMPUTER ENGINEERING
NGEE ANN POLYTECHNIC
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